Testimonials
What Our Neighbors Are Saying About Atomic Plumbing.
We've been showing up for Hampton Roads families since 1968 — and it shows. With a 4.8-star average across 1,715+ Google reviews, here's what homeowners across Virginia Beach, Norfolk, and Chesapeake have to say about working with us.
4.81,715+ Google reviews
Licensed · Bonded · Insured · VA Lic. #2701032060
Family-owned since 1968
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Bill Howard
00:42 30 Aug 26
Having called Atomic Plumbing around midday to request the installation of two quarter-turn shutoff valves and a new faucet, the company sent Justin--a Master Plumber--within the hour to do the work.Upon his arrival, we discussed the job. He provided an upfront quote and proceeded with the work, and there were no hidden add-ons after installation. I want to commend Justin on an excellent job. He was personable, professional and efficient.He also left the work area clean, and I am very satisfied with the overall experience.
Monique Fischer
21:51 20 Jul 26
Sean did an excellent job! He had great professionalism, communication, and provided me reassurance. He answered all my questions and put me at ease with all of my concerns in terms of my plumbing problem and future preventative methods. He found the problem instantly and resolved it in a timely manner. I would 100% recommend Sean and the Atomic team. Their customer service was exceptional all around.
Mario Romero
21:05 20 Jun 26
Will and Brandon were an excellent team when it came to removing my old water heater and installing a new one. Before starting the job, they took exceptional care to protect the surrounding area. Removing the old water heater presented some challenges, but their experience, expertise, and teamwork made a difficult task look easy.The installation was completed professionally and efficiently, with great attention to detail. Their cleanup was equally impressive! They left the area spotless and in the same condition they found it.I gladly give Atomic Plumbing a five-star rating, thanks in large part to the outstanding service provided by Will and Brandon. They represented the company exceptionally well and certainly deserve recognition for their efforts.If anyone ever asks me for a plumbing recommendation, Atomic Plumbing will be at the very top of my list.
Lawrence Jennings
11:13 16 Jun 26
My outside faucets were leaking terribly and needed to be replaced. Justin D. Arrived shortly after I called Atomic amazing response time. He quickly and professionally assessed my problem and presented me with a clear solution of replacement and the cost involved. As this was my first experience with this company I was somewhat apprehensive of them but Justin D’s professional quickly overrode that feeling and I approved the work. He and his associate quickly and efficiently made the repair and I couldn’t be happier! Great work and thank you will highly recommend you in the future.
Ron Oden
18:39 04 Jun 26
Justin D with Atomic Plumbing did an incredible job cleaning our pipes. He repaired our kitchen sink in 45 minutes or less. He was extremely professional. I would highly recommend him for any plumbing service that you might need. I am very impressed with Atomic Plumbing and the technician that they sent me.
Chris Nicholson
16:57 19 Mar 26
The two gentlemen came over and installed my new toilet fixed. The piping and flange honor niece a toilet and got it working perfectly fine. My toilet has been in up for a long time, and they did a quick and awesome job.They even asked about my new cat, which is awesome
Betsy Lane
19:27 28 Feb 26
I called Atomic after months of consistent water pressure issues. Mike and Paul showed up to assist and were extremely polite, knowledgeable, clean and friendly. They took time to listen to my concerns, discuss what they planned to and provided detailed information about what they found and what their recommendations would be. I found Mike to be extremely knowledgeable and he answered all of my questions patiently and thoroughly. An hour later, after replacing a section of pipe and making future recommendations, my house water pressure is better than ever. I was very happy with the service, thrilled that they were able to fix the same day, found the price to be reasonable, and would gladly recommend them to friends and family.
Joan Blind
19:44 25 Feb 26
Chris greeted me with a friendly smile. He immediately got to work and assessed the issue. Within a short time, he had completed the job and we now have 2 new functional valves. He was respectful of our house immediately covering his shoes and he wiped up any drips that were on the floor. We are very pleased. Thank you, Chris and Atomic Plumbing for your quick response and professional service!
Mercy Dela Cruz
18:35 20 Feb 26
David &Dalton were both very nice , courteous introduced themselves and immediately made the assessment and found the problem! There’s a leakage in our shower faucets gave us the estimate, they changed all of them and it’s fixed. Professional and knowledgeable of what they’re doing ! Worked well together.First time we used Atomic Plumbing and will continue to do so ! I’m glad I called the right company . Job well done .
Krista Elder
01:41 10 Feb 26
Sean was professional, courteous, and knowledgeable throughout my appointment. When he arrived, he immediately began assessing the situation with my 15 year old Direct Vent water heater, explained what the issue was, which replacement was needed, gave me pricing and warranty options, and that the water heater would be replaced the same day. I was happy to see that on a busy Monday, Mike was able to bring the replacement as well as assist Sean with installation. They worked well together, were able to get everything completed, and left their work area impressively clean. This is the third time I have used Atomic Plumbing and will continue to do so. 10/10 highly recommend.
Shawn White
14:44 09 Feb 26
We had an exterior drain pipe crack during this last freeze and called Atomic to provide an estimate for repair. Justin arrived that afternoon, provided a quote, and completed the repairs. He was extremely professional, personable, and didn’t mind all of the questions lobbed at him. Our experience with Atomic was wonderful from the beginning and we highly recommend their services. You definitely get what you pay for and it begins with their awesome office staff and ends with their experts. We now have our choice of who to call when something happens.
Michael Moreland
13:29 06 Feb 26
Sean D. at Atomic Plumbing were fantastic! They responded very quickly (within a couple hours) to a pretty urgent frozen pipe repair at our home. Sean was extremely professional and knowledgeable, willing to take time to explain his work fully. I would highly recommend both Sean and Atomic Plumbing!
Robin Rogers
19:59 17 Jan 26
Mr. Alan B and Mr. Noah did such an awesome job replacing and repairing my pipelines. I would definitely recommend them for the awesome job that they both did in a timely manner. I truly appreciate The Atomic Plumbing and Drain Cleaning Company to all of my friends and family. They do exceptional work. Kudos to both of you doing a job well done.
Robin Rogers
19:55 17 Jan 26
Mr. Alan B. And his Assistant Mr. Noah did such a phenomenal job on repairing my pipes that burst due to inclement weather. They were very hospitable, kind and they worked very hard to do an awesome job to replace my pipes .Now my pipes are working perfectly . Great Job you guys! I will recommend you to all of my family and friends. You both deserve the accolades ,and acknowledgment for the awesome job that you both did replacing and repairing my pipelines.
Scott Miller
00:08 27 Dec 25
Older clogged pipes caused water to come up through plumbing at home. Called Atomic Plumbing for help, they were able to be on site quickly, diagnosed the issue and started work immediately. Sean D and Mike C were amazing--professional, courteous, and took the time to explain everything they were doing and why. They worked diligently and with purpose, wasting no time while on site and even finding different ways to attack our problems. There is more work to be done, and Sean and Mike explained the next steps and recommendations. They left the house in great condition and restored all that could be restored without additional repairs. I hope Sean and Mike will be assigned to the follow-on work as they were great representatives of Atomic Plumbing and I would gladly and highly recommend Atomic Plumbing without a second thought.
John Liles
17:35 08 Dec 25
Atomic Plumbing’s customer service is outstanding. We noticed our water heater was not working around 9pm on a Friday. I called, service scheduled, and the install of a new water heater was completed by 11 am Saturday. Kimberly, who scheduled the service and Mike Casey and Dalton, the installers should be commended for their timely, professional, and efficient response. If you want it done right - go with Atomic Plumbing !!!
Shirley Smith
14:18 28 Nov 25
I called Atomic to help locate the sewer lateral in our front yard so we could safely grind a tree stump (we had a sneaking suspicion it was very close to the tree stump; suspicion confirmed). Atomic was upfront about the cost/hour and the anticipated time it would take. Trey and Josh were professional, efficient, and timely. Highly recommended.
jose cruz
16:38 23 Nov 25
11/18/25 update:We had a small leak under the sink. Call Atomic told them the situation and again very happy with them they did an excellent job. When I called they explain they will come out check out what is happening and we could go from there. Yes the leak was very small and I really did not know where it was coming from but when the technician came out he found the problem and yes they fixed it and did an excellent job. Today 11/23/25 and we have check under the sink and it is good to go. Again I mush say thank you to Atomic Plumbing for a great job and to the tech for a great job.I submitted a service request for a leak under my sink on Sunday afternoon, 11/09/2025. Later that evening, I received a call to schedule the appointment. In my request, I asked for service on Tuesday since I was already off work, and the young lady on the phone confirmed that was perfectly fine—they would be working on the holiday.At 8:00 Tuesday morning, I received a text with the service technician’s name and employee number, and he arrived shortly afterward. Mr. Michael Casey was very polite and courteous. He evaluated the issue and told me he would step out to his van to prepare a quote. We haven’t used many plumbers over the years, but I felt his quote was very reasonable for the work needed. I approved the job and asked him to replace both the hot and cold shut-off valves.I must say, in all the years we’ve used Atomic Plumbing, they have always provided excellent service and fair pricing. I will continue to highly recommend this company to anyone in the area. I am attaching before and after photos—the “before” picture isn’t very clear, but the “after” picture is much better, as I wanted to show the excellent work Mr. Casey completed. He also took the time to explain everything he did.Thank you for your work, Mr. Casey.
Anne Rainey
16:56 15 Nov 25
Mike C came to our home last night (Friday) and diagnosed out issue. He was very professional and kind. He returned today with Dalton. They had to dig up a part of the water line where he expected to find the leak. He was spot on! They worked together to repair the leak and restored our water. We would do business with them any time! Also, recommend Atomic Plumbing as they diligently worked with us to get someone quickly to help us. We are grateful and appreciate Mike's great work. (And Dalton).
C W
15:40 06 Nov 25
Kale Thatcher and Will were the ultimate professionals. Their work was exceptional. They removed a very old, extensive heavy pipe from my house’s shallow 1923 crawlspace. Kale’s detailed detective work with help from Braden determined that the pipe was no longer needed. It had to be removed in order for foundation work to be performed. Kale’s communication and conscientiousness throughout the process were unmatched in my 32 years of working with contractors on my old house. He cared about doing the job right and ensured I knew what was happening all the way, Additionally he communicated/coordinated with another professional working in my home ……a serendipitous thing that will expedite the next steps to ensure my house will enhance Norfolk’s landscape for years to come.
Melanie Cross
17:03 23 Oct 25
Atomic Plumbing recently installed our Flo By Moen Smart water shut off valve, and the experience was fantastic from start to finish. Sean, the master technician, was professional, knowledgeable and took the time to explain everything clearly. His intention to detail and pride in his work really showed. Brayden, his new helper, was polite, hard-working, and eager to learn-he’s off to a great start! The whole process was smooth, efficient and the installation looks great. We really appreciate the care and professionalism from the Atomic Plumbing team. Highly recommend them for any plumbing needs!
AC
11:25 22 Oct 25
Alan B. was a pleasure to work with addressing our water heater issue. He was personable yet very professional. He explained the process, code standards, equipment and to the point pricing. I couldn't have asked for a better experience considering the circumstances. Bravo to Alan and Atomic for same day, fast, efficient and competent service. Alan is a true asset to Atomic and thank you for recognizing first responders! Atomic Plumbing is in turn an asset to the community. Thank you for the important services we some times take for granted.
Cary
22:44 07 Oct 25
We recently had a leak at our house, Scott from Atomic came out to fix it — he was amazing! He showed up on time, quickly found the problem, and explained everything clearly before starting the work. The repair was done efficiently, he made sure everything was clean before leaving. It’s such a relief to have everything working properly again. Highly recommend him for anyone who needs a reliable and honest plumber!
Brett Sierra
14:05 04 Oct 25
We recently called Atomic to handle a few plumbing needs and the experience couldn’t have been better. Justin D. arrived on time, explained everything clearly, and worked efficiently without cutting corners. The pricing was fair, the workspace was left spotless, and the communication throughout the process was excellent. It’s rare to find a professional this dependable and courteous. I highly recommend Justin at Atomic for any plumbing needs!
Joan V Brown
00:45 02 Oct 25
Thankful for the early appointment. Chris looked at the pipes and explained what should be done, why, how much it cost, and how long it will take before he began the repair. He knew what to do and got the job done. He is very respectful and professional. The end result speaks for itself, new pipes that meets current standard, and looks so much better. The clean up was meticulous. He obviously takes pride in his work.
East Coast Son
23:05 01 Oct 25
Justin and his coworker were top notch. Very professional and knowledgeable. They replaced two P-traps in our bathroom from a recent remodel fixing it the correct way. Also helped look for a small leak in a second bathroom. They left everything clean - will definitively recommend and will use them again.
Janice
19:04 24 Sep 25
Trey with Atomic Plumbing came out 30 minutes after contacting the office. Both men that came out was great. Trey explained everything, quoted prices with options. He was very knowledgeable and helpful. Trey and the others I interacted with were polite, friendly and more than willing to assist even though it was late afternoon. I would recommend Atomic.
Michele Ramey
20:33 23 Sep 25
Sean Dyer did an excellent job installing my new garbage disposal. He is knowledgeable and efficient. He was able to answer all of my questions and gave suggestions that will help keep the new disposal working effectively. He is pleasant and friendly. I will recommend him to all my friends when they have plumbing needs.
Beth Thompson
17:18 22 Sep 25
Atomic plumbing service was excellent all around, from the office communication to our technician Jamie. Service was completed within 3 hours of my initial call for an appointment. Jamie was very thorough and explained everything throughout the entire process. He went above and beyond to make sure we were comfortable with everything before he left. Price was a little high for what we needed done, but what isn’t these days. I’d highly recommend Atomic plumbing and our technician Jamie if you need fast, reliable service.
Gale Lapell
18:49 17 Sep 25
I have nothing but praise for Christopher. S and Mike, c these guys were incredible. They did an excellent job. I will use them again. Atomic plumbing hands down the best plumbers I've ever had and I. Respect and appreciate these guys working so hard to fix my home. Thank you guys, thank you so much
Andrea Robinson
20:29 09 Sep 25
We’ve used Atomic plumbing a few times in the past and they’re always great. They show up on time, don’t make you wait all day, and they always communicate well when they’re explaining the plumbing issue. Jim Miller was especially helpful in helping us decide if we should replace our garbage disposal.
James Attwood
18:25 08 Sep 25
Michael G .was on time, friendly, professional and knowledgeable. A second technician was called to assist, but unfortunately I can’t recall his name. The issue with my gas hot water heater was identified and resolved quickly. We appreciate clean cut, polite technicians as well as (of course) their technical expertise! Wishing Michael G. continued success!
Erin Zimmerman
02:15 26 Aug 25
These guys are great! They called back almost immediately, scheduled a repair quickly, and were polite and efficient when working in my home. They even did a little extra thing for my sink without my asking. I couldn't ask for more courteous workers, and they did a great job with the repairs. Thank you!
David Parsons
01:08 26 Aug 25
Had an emergency plumbing issue and they had someone at my door within the hour! Micheal was not only prompt, he was courteous and very professional. He solved my issue and made great recommendations. I will definitely use Atomic and ask for him again.
Michael Cavicante
01:34 16 Aug 25
I normally get a minimum of 3 quotes before having any costly repairs done, but when Jim and Scotty arrived and gave me the assessment of what needed to be done, I was sold that this was the company for the job.Yes, the price was higher than I anticipated, but Atomic Plumbing impressed me so with the professionalism and knowledge of the techs, one quote was enough for me.After the work was completed (replaced garbage disposal and associated piping) which took about 2.5 hours, I was very happy with the results of the two men.I highly recommend them for any plumbing repairs you may have.They were great!!
Carolyn Lowe
14:17 06 Aug 25
First time using Atomic plumbing. Mike C was very professional, courteous and friendly! If everyone that works for Atomic is like Mike, you have a great crew! And being able to get someone here the day after I called is great! Thank you so much!
Adam Hoburg
23:31 26 Jul 25
Exceptional experience working with Atomic Plumbing! Had an unfortunate sewage back up on a Saturday, their technicians came out in timely manner and worked really hard to try and resolve the issue while being considerate of what the repair options would cost. Jamie and his apprentice Hudson were extremely professional and worked really hard to get us back up and running so we could use our system and communicated with me really well while they assessed and addressed the issue. Highly recommend working with Atomic Plumbing! Thank you to the team!
King LeoVT
15:25 22 Jul 25
Me and my family has served in the Military and now we're retired. I've always been the "Do it yourself" guy, but this project I was unsure of. My Technician's name was Christopher, coolest person you could ever meet. Blessed me with helping to replace my whole bathroom sink. Me and my Family is absolutely greatful for not only Christopher but the Company to help me and my family with one of the many projects of our old house.And I'll definitely reach out to them in the future.
Lynn Grayson
17:27 17 Jul 25
Chris is absolutely outstanding in every way. He clearly communicated what the plan was and followed up with me, as necessary. He kept his word on everything. He is professional, knowledgeable, courteous, thorough, detailed, extremely kind and very patient. (I had a lot of questions!) He always responded calmly and courteously. I never felt that I was bothering him.He and Hudson are a strong team—capable and efficient. They seamlessly work in tandem and effectively complement each other.They did an excellent job and I will highly recommend Atomic Plumbing to everyone!The crew who worked outside was great too! They had to deal with inclement weather and continued through it all. The entire team deserves a huge thank you—and a major reward!All best,Lynn Grayson
Mi Taylor
15:56 14 Jul 25
This was second time calling Atomic Plumbing. Same issue but different bathroom. I had toilet pipe issue. He was able to diagnose and fix the problem. I was very happy with his ability to fix and professionalism. They clean-up everything and left my bathroom clean. Thank you for great service. I would definitely recommend Atomic plumbing.
Moniqueia Flint
14:55 10 May 25
Christopher F and B-Rad were amazing. Waking up on a Saturday morning and having a plumbing issue is never what anyone wants. But they came in arrived within the hour assessed and went to work…… doing all with a smile. Customer service goes along ways. They were knowledgeable, personable the kind of employees a company would love to have!! They represent Atomic well!!
Kellen Taylor
19:55 29 Apr 25
Excellent service today by Justin and Bradley. They diagnosed the issue and educated me on the possible causes in a very short time. Being a new homeowner these issues can be very daunting when they arise and they put me at ease with their knowledge and great customer service. They recommended further work that may be needed without it feeling like they were ‘selling up’ and addressed an issue I wasn’t initially aware of. This is the second time I have used Atomic and both times have been great. I highly recommend them for your home plumbing issues.
PAW
00:35 24 Apr 25
Last year my hot water heater started leaking and I immediately called Atomic Plumbing who had done work in my home earlier, another issue. They installed a new one and I was so pleased with the results I joined the service partner program where technicians come out annually and test all plumbing. Alan Below and Bradley Spruill just left after completing a thorough inspection. After the inspection they informed me of some areas that needed attention and some items we should keep watch over. They were polite, respectful of my property and very helpful. Not only did they complete all the jobs during this one visit, tested everything and also gave terrific tips on how to maintain the equipment. I am certainly going to request Bradley and Alan for any future jobs. I couldn't be more pleased with Atomic Plumbing and their wonderful staff. Penny Williams
David W
19:11 22 Apr 25
Chris and Hudson were friendly and outgoing from the moment I opened the door. Their knowledge and professional conduct are first-rate. I was given a clear explanation of the tasks to be done, different solutions, and clear estimates of the cost. I am delighted with the work they did and would not hesitate to call Atomic Plumbing again for plumbing issues. Thanks guys!
Tony Grayson
17:56 12 Apr 25
Chris & Hudson are skilled & hard-working Father & Son Team who will inform you & entertain you while they complete every detail of your plumbing project to sterling perfection. They enjoy outdoing each other and will include you in that game too. So, hang out with them while they work! By the way, they came out to help me on a Saturday, the morning that I called! How cool is that? They & Atomic Plumbing are my plumbers .
Jamie DraytonBey
17:47 08 Apr 25
Needed to get a water drip completed, Trey explained the wrong process, the job was done to perfection and he gave me options. I love my new shower head set up. Trey help has my bathroom looking great. I also need a little repair toilet and the work was done great. Trey and Brandon left no mess great clean up. If you need plumbing call Atomic Plumbing and ask for Trey.
Jason Thompson
19:25 05 Apr 25
Justin D. from Atomic Plumbing did a great job installing a new water heater and main shutoff valve for me. He was quick, professional, and took the time to answer some other plumbing questions I had. I really appreciated his knowledge and efficiency. I’d definitely recommend his service and will rely on Atomic Plumbing for any future work!
Doug Turnbull
02:20 27 Mar 25
Jamie and the crew he had were fantastic. Detailed and professional. I bounced different ideas off of him on the initial call and he didn’t dismiss them, he explained each one and why it would or wouldn’t work. Because I wasn’t able to be there for the repair, he communicated with me via calls/texts throughout the day. When I got home, the area was spotless. Well done guys!
Pat Durlach
15:58 12 Mar 25
This was my first experience with Atomic Plumbing. The first thing David did without being asked was thoughtfully put the “booties” over his boots. Very appreciative. David was very pleasant and polite. He patiently answered all of my questions and corrected my issue concerning the low water pressure in my sink and was thorough in checking the pressure throughout my house. When I made the appointment, I was given the cost of this initial visit whether they did the work or not and appreciated that it would be used toward any work done and it was. As he explored the possible causes of a couple of minor issues I was having, I asked him the costs of repair, and he was very forthcoming which helped me make an informed decision about whether I truly needed to address all of them at this time. Our discussions helped with identifying the possibles causes of future issues with the same plumbing in other areas of my house and the cost to fix. I was very pleased with David’s attention to detail. I have not compared their prices with a similar high quality plumbing company in my local area vs the VA Beach location of Atomic?
Kellie Z
14:26 12 Mar 25
Monday, I was cleaning our mechanical room and discovered our water heater was leaking. I called my husband who works close by and after removing everything from the room, I left for a doctor’s appointment. My husband called Atomic Plumbing and then he went to Lowes and bought a water heater. Atomic was at our house shortly after my husband and by the time I returned from my appointment, the new water heater was installed and the old one was in their van already. For disposal. Our old water heater was 25 years old. A Sear’s Kenmore. When we moved in 16 years ago, we started draining it yearly of sediment to maintain it. We knew it wasn’t going to last much longer so this wasn’t a huge surprise. We appreciate Atomic’s fast service, willingness to install a box store WH and military discount on service. We had hot water a couple of hours later for dishwasher, laundry and showers -uninterrupted. Thanks Atomic!!
Rob Halsey
19:03 11 Feb 25
My water heater died recently, during a snow storm to boot. After calling a few local plumbers no one was even available to take a look at it for a couple of days. That's when I called Atomic Plumbing. They had a technician, Trey, to my house within two hours, and he had my water heater replaced within another 3 hours!! Outstanding service, they roll the initial inspection fee into the final bill, they present several options at reasonable prices, and they even offer military discounts! Top notch company and will be a repeat customer!
Diana Huns
22:55 27 Jan 25
Atomic Plumbing are the BEST! We have used them recently for both an indoor and an outdoor problem, and they have been super prompt, efficient, and effective. A while ago Trey did some great detective work and solved a water heater problem inside the house, and today Mike C and Dalton spent hours outside in the cold finding and repairing a serious leak from a broken pipe. They always give us an e.t.a so we know they are on their way. Every Atomic technician we’ve met has been unfailingly personable, polite and a pleasure to work with. I would not hesitate to recommend them for any plumbing problem!
Tim Hopkins
18:35 27 Jan 25
Jamie is highly professional, great customer service. Explained the issue we were having completely. Arrived early, stayed until the drainage problem was solved. No Hidden cost, which my wife and I appreciate.We will be recommending Atomic plumbing to anyone who asks for recommendationsThank you again Jaimie P.Mr.& Mrs. Timothy Hopkins
Julie Goggin
11:28 21 Jan 25
Hands down an amazing experience. Justin D. and Bradley came to fix my kitchen sink on Jan 9, 2025. They both were very professional, friendly, respectful but more importantly very knowledgeable. They exceeded expectations and completed the job on time. Highly recommend Atomic Plumbing & Drain Cleaning ask for Justin & Bradley.
Michael Russell
19:10 18 Jan 25
Justin and Scotty did such a great job. I set up an appointment and they came when they said they would. Right from the start it was clear we called the right company. Justin and Scotty were very professional. They answered all of our questions, explained everything they were going to do, and the why behind it. My wife and I initially needed a plumber to replace a leaky hose bib on the back of our house. While they were here, we asked then to quote us on replacing our front hose bib, adding a shutoff for the rear hose bib, replacing a valve on our hot water heater, and increasing the water flow in one of our bathroom sinks. They were able to not only replace the rear hose bib, but they did everything else in a very timely manner. They went above and beyond and we are very pleased with the quality of their work.
Christy Coleman
22:23 13 Jan 25
I made an appointment online and was surprised when there was an opening the same day. The receptionist staff were very friendly and helpful. I had the pleasure of working with technician Patrick, and he was excellent. He arrived on time, was friendly and professional, and took the time to explain the issue and how he'd fix it. I really appreciated his attention to detail and expertise. Highly recommend A1 Sewer and Drain and Patrick for any plumbing needs !
Thom Moriarty
19:11 30 Dec 24
OUTSTANDING!!!! Justin did a faucet install in our kitchen and it was great! He is very professional. We are very pleased with the work he did!!! We have been with Atomic Plumbing for many years now and they always do a great job for us! Highly recommended!!!!
Sharla DeLancey
21:01 10 Dec 24
Mike C. and Hudson did a water heater install that included some extra work and features. They went above and beyond. They were prompt, friendly, professional and knew exactly what they were doing. Mike took the time to go over everything with me (answering a bunch of questions), and made sure everything was done properly. A great team!! Thanks.
Randall Ramos
18:03 05 Dec 24
Mike C. and Dalton were fantastic. We had two leaks as a result of rodents chewing the PVC piping in our crawlspace last night space. I wasn’t done with my initial phone call to Atomic Plumbing before dispatch was calling on the other line to have them come out. Mike and Dalton were extremely friendly, helpful, and informative. They fixed a water hammering issue we’ve had for a couple of years after spending maybe five minutes diagnosing the issue. Incredible. These two made a great team and let me satisfy my curiosity after throwing on my coveralls to see where the second leak was located. I’m glad to have Atomic Plumbing here when we need them!
alexis covey
01:56 03 Dec 24
Atomic was truly a life savor. They came in, fixed what we needed done, did exceptional and high quality work and were very respectful, knowledgeable and quick. I truly appreciate their hard work. Justin was phenomenal and I cannot say enough about how great he is! Thank you beyond!
K Hamptonian
04:34 22 Nov 24
I TRULY appreciate the quality service, thorough effort to asses the problem and consider parts repair versus replacement of the water heater. After 3 weeks of delays with another company, we are MORE THAN PLEASED with the same-day, expert service!!! The additional warranty defaults helps.Also greatly appreciate the introductory text about the service team. Atomic Plumbing is DEFINITELY top notch, from start to finish!!! HIGHLY RECOMMEND this service!!! Thank you so much!
Nakia Leslie
19:02 19 Nov 24
My experience with Atomic Plumbing was great. I hand a pin hole leak from the the hot water heater supply line going into the house from the water heater. Jamie came out was very professional explained everything the job took about an hour and a half as Jamie explain it would. Repaired the line cleaned up after the job was done. Real nice Guy. Thanks Atomic & Jamie P.
David Sewell
23:41 09 Nov 24
I had a great experience with Justin and Bradley from Atomic Plumbing. They came to fix a broken faucet and a leaking pipe in my home, and I couldn’t have asked for better service. They were incredibly professional, hard-working, and transparent about pricing, which was very fair. They responded quickly, arriving soon after I called, and got right to work with no delays. I highly recommend them for any plumbing needs. Thanks, Justin and Bradley, for a job well done!
Scott Ryan
20:48 02 Nov 24
My hot water handle in my shower stopped working and would just spin. I thought about trying to replace it myself, but anytime I have tried to fix anything in my house I have run into issues, so I decided to call a plumber. I choose Atomic Plumbing based on there reviews and because they are located nearby me. I needed this issue fixed quick, so I could use my shower, Atomic Plumbing had somebody out within about an hour of me calling them. Jim and Bradley showed up, were polite and very professional, they looked at what my issue was, knew immediately what the problem was and got me a price to fix it. They had the parts in there vehicle, so once I gave them the go ahead they got to work. They wound up replacing all 3 of my handles (Hot, Cold and Diverter) and the components behind the handles, which is what I was expecting would be needed. They completed the job in about an hour and everything now functions better than before. I am glad I called them, as I could hear that they had a few issues getting the old stuff off, which is what I was afraid of and why I didn't try to repair myself. When it comes to the price, I wound up paying just under $700 to have this issue fixed, I am not sure if that is a good price or not, but didn't mind paying it to have the issue fixed right and to avoid the headache and frustration of trying to fix it myself. Overall I am very satisfied with my experience with Atomic Plumbing and there plumbers, Jim and Bradley, I will be keeping there card and calling them in the future if I have any other plumbing issues.
Michael Saunders
14:18 20 Oct 24
Excellent service from Atomic Plumbing and Drain Cleaning! David, our technician, was absolutely professional and knowledgeable when it came to replacing our water heater. He explained everything clearly and got the job done efficiently. The whole process was smooth from start to finish - no hassles, no surprises. The new water heater works perfectly, and the workspace was left clean after installation. What really stood out was David's expertise and attention to detail. I highly recommend Atomic Plumbing for any plumbing needs, especially if you need a water heater replacement. They're definitely my go-to plumbers now!
monte bryant
22:18 12 Oct 24
Chris and Bradley saved the day for me. Atomic dispatched them for a service call on a Saturday. Finding a plumber on a Saturday is not easy but not for Atomic. Christopher and Bradley were prompt, friendly, and knowledgeable. They quickly identified the issue, offered a solution and a reasonable repair cost. Before they left they showed me their repair, and tested the repair before leaving. They also gave me the contact information for an emergency water cleanup service. Thank you Christopher and Bradley for a job well done
Dennis Grillo
14:12 03 Oct 24
I recently had the pleasure of working with Atomic Plumbing and Drain Cleaning Corporation, and I couldn't be happier with the service provided by their technician, Scott. He arrived promptly and tackled a complex plumbing issue with expertise and efficiency. Scott discovered a dripping issue with the emergency shut-offs and an improperly installed 'S' trap in my vanity setup. He recommended a comprehensive solution, which involved cutting the wall to properly adjust the water and drain lines for optimal installation.Throughout the process, Scott was thorough and meticulous. He installed new valves, secured the vanity, and ensured all connections were leak-free. Additionally, he took the initiative to address an issue with my toilet, identifying a missing gasket and advising on the necessary steps to resolve it.The work was completed with great attention to detail, and the bathroom was left clean and tidy. I also appreciate the one-year warranty on all labor, which provides peace of mind.Overall, Atomic Plumbing and Drain Cleaning Corporation delivered exceptional service, and I highly recommend them for any plumbing needs. Scott's professionalism and dedication to quality are truly commendable.
John Beaver
17:58 26 Sep 24
Trey and his partner were phenomenal. Trey did a really good job. Was very honest with us and did not try and upsell us on anything we didn't need. He did quality work and the prices are fair! Well done atomic plumbing. You need to promote this man. He's a very good representative of your company!
Brenda Porter-Rockwell
19:16 23 Sep 24
Incredibly pleased with the work provided by James and Bradley. They diagnosed the issue, made reasonable suggestions for next steps and offered a quote for the repair work. They were knowledgeable and professional when answering questions from my home warranty company. I would call Atomic Plumbing again and again for plubing and drain cleaning work.
Krista Sheets
11:44 12 Sep 24
Jim and his apprentice, Josh were so great. They clearly explained everything and presented the cost and options and then got right to work. They were both personable, professional, and did great work. I was very happy and will definitely call Atomic again and request Jim.
Rebecca Stiles
21:11 11 Sep 24
Mike C and Hudson arrived and introduced themselves. After an examination of my current water heater it was determined that It would to be replaced as it was leaking and rusty. Mike worked up the cost and gave me two options. Once I made my decision the two of them went to work on replacing the water heater. Once completed the water running in the tub was less than desirable. After several minutes the water began clearing up. Both gentlemen were very professional and answered any questions I asked. They were both very pleasant and made sure I understood what they were doing and how everything worked. Great job guys !!!
Eleanor Dizon
19:06 04 Sep 24
We had the pleasure of experiencing the expertise of Justin Duke recently, and we're thrilled to share how impressed we were. Justin's friendly and approachable manner immediately put us at ease. His attention to detail is impeccable, and he went above and beyond by offering thoughtful alternatives for every aspect of the job. His clear explanations and professional advise ensured we made informed decisions. If you're looking for a plumber who combines exceptional skills with a personal touch, Justin is definitely the one to call!
Bertie DuPlessis
17:22 11 Aug 24
I want to give a huge shout out to Mike C and the whole Atomic Plumbing team. My water heater broke and they were the only company that promised same day service, and then they delivered on that promise in a big way!! Mike arrived at the scheduled time, and even though it was already later in the afternoon he diagnosed the problem and committed to fixing it the same day. We ended up replacing the 22 year old appliance. Even though this was a big job Mike stayed and finished the job and he finally left around 9pm!! I’d say this is going above and beyond. Thank you Mike and Atomic Plumbing for coming to our rescue; you have gained a new customer. And lastly, but probably most importantly, throughout the entire process Mike was thorough, professional, explaining every step of the process and very customer service oriented; he made sure that we were happy with the work performed before he left. Thank you Mike C and Atomic Plumbing.
Joseph Reardon
21:53 22 Jul 24
Atomic continues to impress me with their professionalism and timeliness. They provided me with a great estimate for removing an old water heater and replacing it with a bigger sized one while also adding an extension to our natural gas line for an outdoor grill. In between accepting the offer and actually conducting the work, we had a large leak under our kitchen sink. Atomic responded within hours by sending the tech who was going to complete the work on our house, so we could meet him and explain the plan beforehand. Kale had the leak fixed within 30 minutes and was great about talking through the plan for our scheduled work. A couple of days later, Kale and Jamie did an outstanding job installing our new water heater and flawlessly added an additional natural gas line for our grill. Atomic has my highest recommendation for both plumbing emergencies as well as planned projects - thank you!
David flagg
21:06 11 Jul 24
Great job by Atomic. James and Josh did impressive work.James was able to find and fix a long time tricky leak that two other plumber could not repair. The repair required quite a bit of skill, but James had the experience to pull it off. Josh was fantastic help through out, even working in the pouring rain.Both had great customer sevice skills. They patiently answered all my questions and worked with me on options.Work was not cheap, but quality is worth it. Fixed price pricing let me know what i was in for with out watching the clock.Great job all around, particularly by James and Josh.
Rosanne S.
19:54 06 Jul 24
This was my first experience with Atomic Plumbing. They were recommend by my neighbor. Jess, who answered Atomic's phone on a late Friday afternoon, was exceptionally helpful, extremely polite and so courteous! Jess was was able to schedule me for Saturday..... and there was no extra charge for weekend service! Kale and Josh, who repaired the wall shut on/off valve to my refrigerator water dispenser could not have been more polite and courteous, as well as knowledgeable and professional!! They explained the repair and cost .... the process could not have been easier for me to understand!! I'm so pleased with their quality of work and their kindness! Two really nice guys who know what they're doing.......TOTALLY AWESOME!!
John Costanza
18:18 05 Jul 24
Mike C is a truly talented Plumber. He has the knowledge and the hand skills to complete the job properly. He takes no shortcuts and does every step in a timely manner and in order.With the sheet rock off the wall being involved, I was impressed that Mike cleaned up often so the mess never got too big. By doing this, he was always working in a clean work area,… and my house is perfectly clean. I really appreciate that.From the first moment that Mike walked in the house and listened to my problem, I knew he was a first class mechanic Plumber. He knows the proper way to diagnose and to fix the job.The previous Plumber from two years ago, took a shortcut and cut part of the pipe and put in a rubber coupling with two clamps. He still charged me $1000. He took a shortcut instead of taking out the entire pipe like Mike did. The previous Plumber took a shortcut and only took out one little piece, so now, two years later I had to have it all redone. My sink would still never drain when the last plumber did it.Now I can drain two sinks of water at the same time. It is amazing.Mike C is my new plumber. Please write it down Atomic.Atomic plumbing Was on time after the office called and asked me if I was ready for the technician.Mike C. Worked hard and steady. He is friendly, speaks well and is very cordial. I am very proud of the job that he did and I will call for him again soon.Jon Costanza
Pooya Mohit
15:03 27 Jun 24
We had the best experience with Atomic Plumbing. We had struggled with other companies, but Kale, Hudson, and Dalton were very knowledgeable, experienced, and courteous. They thoroughly explained the situation and offered a few options that would make sense for us. They were clean, communicative and very efficient in their work. We felt well taken care of and confident in their diagnostic ability, and I was particularly impressed by their level of helpfulness and reasonable pricing. I 100% recommend Kale and atomic plumbing.
Robin Bianco
00:43 27 Jun 24
I called Atomic first thing when my water line flooded my front yard. Chris and Will arrived the very next morning and tackled the job working diligently in the extreme heat, rain and mud for three days to install my new waterline. Chris is an experienced professional who kept me informed every step of the job. He was so informative, courteous and cheerful which really helped ease my mind along with his high standards of excellence. Will worked just as hard and kept his sense of humor throughout. I would give them both 100 stars if I could!
Tony Cox
00:06 27 Jun 24
I am very happy with the service I received from Atomic Plumbing. We did a joint venture install on this water heater for my client, and that experience was great. The technicians that came out were fantastic, professional, and I am very pleased with the quality of work that was performed. The whole team was great from the front office, estimator, permit team, and technicians. I would highly recommend this company and I will use them again in the future.
mike patterson
15:27 23 Jun 24
Not to sure why but my comments were not attached to photo? At any rate I commend David and all the staff at Atomic Plumbing to replace my water heater in my home. David the service technician arrived on time ready to get the job done. Although the old unit installed in December 2004, no longer repairable a new unit was installed.David was outstanding in the installation was more simple with a cut off lever for future maintenance. His work was excellent, fast and clean.I personally would and do recommend Atomic Plumbing to my friends and family requiring any type of plumbing work.Thanks again David for your competent professional demeanor and outstanding workmanship.M. Patterson
Stephen Coulson
21:50 18 Jun 24
I had a terrible back up in the garage for my washing machine. I read the reviews and chose Atomic. Kale T showed up quickly and was allowing me to give him the details of my issues. He gave me a quote and I accepted. He went to work and worked very diligently to clear my line. My prayers were answered and he was able to clear the line that has been backing up for Years! I am extremely satisfied and happy with both Kale and Atomic. 10 stars man 5 willnot do!
Christina McBride
16:56 11 Jun 24
Mike C. was on time, professional, knowledgeable, and courteous. His assistant Hudson was helpful, and very efficient. They moved through all the problem areas I had and even look at my kitchen faucet, which I didn't mention, when I booked the appointment. Thanks Mike and Hudson, job well done.
Donna Sansone
15:33 28 May 24
Great experience with getting our water heater replaced. Chris was on time as expected, provided the estimate and thoroughly explained what would be done at the beginning and during the installation as needed. Finished quickly and did a great job cleaning up. Would recommend Atomic Plumbing and Chris to anyone in need of a plumbing repair.
Helen Dullea
21:38 22 May 24
I called Atomic in the beginning of April with what I thought was a clogged pipe after a toilet wouldn’t flush. Atomic came out and uncovered the house’s original cast iron pipes were broken/ rotting/ not graded properly. While it turned into a bigger project than we imagined, Kale and Jamie were communicative and helpful throughout the entire process. They had to break through the slab to redo the pipes and while it was overwhelming for us, I had full trust the job would be done right. Photos included before it was repaired to show the obstacles they had to get through to reach the break since all their hard work is under sand/ concrete now. Highly recommend to anyone!
Teri Brown
14:53 22 May 24
Jim M. and Will did a fantastic job on my slab leak. They were both professional, sympathetic to the situation, and made me feel at ease that the job would be done correctly. They took the time to make sure I understood what was happening and answered all my questions. Will definitely use them again and would recommend them to anyone looking for an experienced plumber. Thank you for a job well done. I sincerely appreciate the work you’ve done.
Steven Keller
07:51 17 May 24
Christopher came prepared to help us out and was extremely professional. He was very respectful of our home and made sure he took care of what we needed. The person, Denise, who helped scheduled the call was very kind and helpful. The entire experience with Atomic plumping is always a 5 star service. We will continue to call Atomic Plumbing whenever we need them.
Adrienne Cruz
17:51 08 May 24
Chris was excellent and professional. He arrived very quickly on the same day I requested a repair for a leak and expertly managed my issue within a couple hours. He was knowledgeable about his craft and even advised me on future projects. Would definitely recommend his services.
Dave Hettinger
17:37 06 May 24
Scott at atomic plumbing did a great job!! We called in the morning about 9 o’clock. He was there within 30 minutes, helped us in our time of need. cleaned up after the job! perfect. Wish I could give it six stars!
John Heck
14:52 05 May 24
Outstanding service. We used one or two “other” services with minimal results at best. Christopher swooped in within a (VERY) reasonable time and got us back up and running. Even explained why the other services were performing their work the wrong way. We will definitely use him again!
1mrford
21:28 01 May 24
Had both outside spickets replaced because they leaked. Justin Duke came out from Atomic, gave me a fair quote and did the work the same day. He was very professional, courteous and did a fantastic job inside and outside my house. I've never used Atomic before, but rest assured if I have a plumbing problem again I will call and request Justin specifically. I can't say enough positive things about my experience with him.
Bryan Patterson
19:57 01 May 24
I contacted atomic plumbing because my water heater was leaking badly into my water closet. They sent technicians out the very next day to remedy my issue. Scott and Bradley showed up promptly that morning and immediately got to work on replacing my 23 year old water heater. They had limited space to work with and had to tackle obstacles that were left in place by the previous installer all those years ago. Scott and Bradley managed to get my new unit installed in a very timely manner and were an absolute pleasure to work with. These two were the most polite, punctual, and professional plumbers I have worked with and I would recommend them and Atomic Plumbing to anyone that has need of their services.
william klein
21:23 18 Apr 24
Chris and Will did an outstanding job changing out my hot water heater. They were both professional and courteous. Looking forward to doing more business in the future with atomic plumbing and Chris and Will. It was also more reasonable than other companies. I am impressed with their work. Bravo Zulu Will and Chris.
W B
20:42 11 Apr 24
Mike C. did a great job installing our new water heater. He was very professional, courteous, and informative. Atomic Plumbing provided same day service and was reasonably priced. We will continue to use them for our plumbing needs.
Berkley Jolly
19:35 18 Mar 24
Amazing service. Had a small plumbing issue that we needed addressed. We called them at 9:00am. They were here by 10am. They fixed the issue super quickly and were gone by noon. We were a first time customer, and they still responded that quickly. Highly recommend. Michael was awesome!
craig meeks
21:31 14 Mar 24
Very timely, price is right in line with what's expected, the techs who came out super personable and professional. the one area of improvement I can see is that the agent I spoke to to schedule said their prices were by the job type not by the hour or unique. I understand there's certain issues that could cause an increase however given they price the way they do it would be nice if they listed those generic prices for common issues like snaking a sewer drain, or unclogging interior pipes, etcetera on the website.
Bryan Crane
19:58 08 Mar 24
We have a nasty leak pop up in our bathroom late last night. We were able to get the water shut off the night, and we called Atomic first thing the next morning. Michael and his apprentice Michael, showed up not long after, and got the job conpleted in perfect order. I would highly recommend Atomic Plumbing for any and all plumbing repairs needed at the house, as they are excellent at what they do, and the price was very reasonable as well. Thank you very much gentlemen! I will certainly be calling again if and when something else happens down the line!
Alex Tait
18:54 07 Mar 24
Chris S. came by to address a few leaks we had in our crawlspace on copper lines and did a great job explaining the process and worked diligently to ensure the leaks were addressed. He offered recommendations for future work at my request and quoted them for me which I appreciated. He is very kind and trustworthy and I would recommend Chris S. and Atomic Plumbing to anyone who wants proper plumbing repairs done at their home.
theresa b.
16:31 06 Mar 24
When I called Tuesday for a plumber on Wednesday, this company stepped up; Scott and Bradley came to my home, stating the job would be done right; they honored that statement. They were very professional, and taught me where my plumbing lines lead; they answered all my questions about garbage disposals, and gave me great tips for future use. Not only did they find and fix the problem (clog) swiftly, they cleaned up the towels I laid down in the washer area, and moved the washer and dryer back into place; that is excellent service. Scott and Bradley truly are assets for Atomic Plumbing & Drain Cleaning Corporation. I'm a new customer now, and will always request them to resolve a plumbing problem, if the need arises, and they're able. Thank you, Scott and Bradley, and thank youAtomic.
Melissa Miller
18:12 28 Feb 24
Ask for the “dynamic duo”, James and Josh! They were phenomenal technicians and truly exceeded my expectations.I am very detailed oriented and noticed the extra work with a smile before they even said anything.I had a part on the sink that needed to be put on and they replaced it with a totally new much BETTER quality part.They also, replaced the shower valves upstairs and I could feel the difference just turning it on. They even sealed them as well.They were professional, fast, courteous, with some humor. They wore the shoe protectors for their shoes, to make sure my house stayed clean, even though they had to take them on and off a hundred times.Also, ask for DeAnna, she follows through with all the orders. She also, makes sure the customers have exceptional service.Thanks Atomic plumbing, for providing such AMAZING employees! Hands down, y’all are the BEST in Hampton roads!!!!!
Jayne Epaloose
22:07 27 Feb 24
Mike and his team showed up within 3 hours of my frantic call to Atomic Plumbing. They were clean, professional and able to diagnose, recommend and replace my hot water heater in a few hours. They left my garage cleaner than when they went into into it; and Mike really took the time to explain how to use my new heater (after I clearly showed him that I know nothing about them 🤣🤣) I feel confident that atomic will be accompany that can meet all my plumbing needs. Call them for a fair price, patience, professional install and even some laughs… thank you, Mike!!!
Mary-Ann L.
20:28 27 Feb 24
First time using Atomic Plumbing and am pleased with their very upfront explanation of what they will do, no hidden costs, no inflated fees. My tenant indicated that while she ran the dishwasher the pipe underneath the sink was leaking. Their one time diagnostic fee is reasonable compared to some other competitors. They are personable and timely. Their invoice was thoroughly written where the technician narrated the steps he took to diagnose the problem. It's refreshing to know that they don't use the service call to upsell their service; or even worse, use scare tactics that make you feel that if you don't purchase a new item that things aren't as efficient. Hard to find trustworthy and reasonable service. Atomic Plumbing clearly met my expectations.
Sydney Barrington
17:32 20 Feb 24
Justin and Bradley came to help fix a leak we have had going on for sometime. They were efficient, kind and cleaned up after themselves! They were able to answer our questions and provide us information on what was going. Very knowledgeable. Will definitely use again in the future if needed. Highly recommend!
KIMBERLY PAYNE
20:58 14 Feb 24
The service was excellent and my specialist "Mike" was fantastic and Atomic Plumbing should be honored to have him.Atomic Plumbing had to return, because there was no hot water (after the new hot water heater was installed) and the same specialist (Mike) came out to troubleshoot. After a while, the Supervisor "Robert" came by to assess. They were both outstanding and reassured me not to worry. Ultimately, Robert managed to find my original part and replaced it the next day. I really appreciate him going above and beyond to locate a vendor who carried it.I thank them both for being so professional, considerate, and for taking the time to reassure me and explain everything in a manner in which I could understand.Both Mike and Robert went above and beyond, and for that I am grateful. It gives me peace of mind to know you all are so knowledgeable and display such outstanding customer service.
Karol Bledsoe
20:55 11 Feb 24
Need a plumber? I will always recommend Atomic. We've had at least 4 experiences with them over 18 years, and this last one was extensive. They spent over 25 hours working on our issue over nearly a week, having to dig up a section of our yard. They had to pause for the city and utilities to come out and mark the lines, and as soon as that was done, they were back and were able to quickly finish up in one day. They added a new access for future use, and discovered that prior to our ownership of the house, someone did a DIY repair that did not hold. I appreciate their prompt communication, friendly service, and dedication to resolving our issue as quickly as possible.They also offer a teacher and military discount and have financing options for work over $1000.We are thankful for them every time, but this time, they were truly our super heros!
Franklin Reynolds
16:19 03 Feb 24
Mike and Dalton were fantastic. They were quick, friendly and professional.The price was a little high but it was Saturday same-day on-call service so not a fault of the business or Mike and Dalton especially. Would definitely use Atomic Plumbing again but hope I won’t need to. 🙂
Carol Berger
17:05 31 Jan 24
First time using Atomic and won’t be the last time! Was able to get an appointment very quickly. James and Josh came out to fix an issue with kitchen faucet. They were professional and courteous. They went the extra mile to get to the cause of the leak. Highly recommend. Thanks James and Josh!
Janet Dobson
14:20 31 Jan 24
I cannot say enough good things about Atomic Plumbing! I found out I had a gas leak round 4:00 on a Monday afternoon which of course caused my gas to be turned off in the middle of a winter day so needless to say it became quite cold in my house. I spoke with a wonderful woman at Atomic at 7:00 am the next morning who took my information and assured me someone would be out as quick as possible. My doorbell was ringing at 9:30 and Sean Dyer and his partner got quickly to work to resolve the problem and by 1:00 that afternoon I was good to go. The care & great service they all showed to me will be remembered for a long time to come. Thank you Atomic!
Michael Bailey
22:15 15 Jan 24
My wife and I had an unexpected shower valve leak on Sunday. Unfortunately, our condo had to be cut off from the entire water supply to stop the leak. We ended up at a hotel for the night. The next morning we called Atomic and they had technicians out the same day. Mike C & Hudson are phenomenal. They talked us through every step and the price the quoted was the price we paid. We cannot recommend them enough. If we ever have another plumbing concern we will call Atomic and ask for them specifically again. Thank you for such quick and honest work.
Melissa Miller
21:44 08 Jan 24
Ask for the “dynamic duo”, James and Josh! They were phenomenal technicians and truly exceeded my expectations.I am very detailed oriented and noticed the extra work with a smile before they even said anything.I had a part on the sink that needed to be put on and they replaced it with a totally new much BETTER quality part.They also, replaced the shower valves upstairs and I could feel the difference just turning it on. They even sealed them as well.They were professional, fast, courteous, with some humor. They wore the shoe protectors for their shoes, to make sure my house stayed clean, even though they had to take them on and off a hundred times.Thanks Atomic plumbing, for providing such AMAZING employees! Hands down, y’all are the BEST in Hampton roads!!!!!
Balpreet Laungia
05:34 21 Dec 23
Searched the web for plumbers in the Hampton roads area and Atomic plumbing was a business that depicted an excellent rating and even better reviews. I attest the reviews as the service provided by James and Josh is unparalleled. These gentleman were extremely courteous of my property and maintained the utmost professionalism. These gentleman possess extensive knowledge of their field and were able to help me with my plumbing issues. They addressed all my problems, questions and concerns. Highly recommend a business that employs such skilled professionals. Again, thank you, Josh and James.
William Jaeger
20:22 13 Dec 23
Highly recommended company. Called on a weekend and they came out to my house the same day. Other companies I called said they couldn’t come until the middle of the week. Very satisfied with the work and it was a very open and honest estimate and quote. Didn’t go over, even by $1, even after some small issues were ran into, they corrected them and took care of it all! Scott was a very good tech and took all my worries away. He explained everything well and answered all of my questions thoroughly. I will definitely call this company for any further plumbing needs I have.
Lauren Linney
16:39 09 Nov 23
I contacted Atomic Plumbing for a leak under my kitchen sink. Deanna was extremely helpful in getting a technician out to me in a very timely manner (the next morning). Mike C. and Hudson were very friendly, efficient, and professional. They even carried on conversation with my toddler, who was very interested in what they were doing. The service was definitely not cheap, but you pay for the quality you get, and I can happily say I had a great experience.
James and Nicole Figueroa
02:27 09 Nov 23
We are so thankful for the work that Atomic Plumbing has done for us yet again. Mr. James was knowledgeable, professional, and so kind, and we really appreciated how he and Josh communicated with us and got the job done. There was an unexpected hiccup, and they didn't stop until it was figured out and the work was completed, even though it was getting late. We won't hesitate to call them again.
Tom Smith
20:41 31 Oct 23
Justin Duke is indeed a Master in his trade. His professionalism and knowledge is unsurpassed by any other plumber I've ever experienced. Hats off to Atomic Plumbing for hiring Justin Duke. I also commend Atomic Plumbing for their work ethics. You are rated top of your trade by me and are now my first call for service. Thank you!Submitted by Tom Smith
1stsgt Robles
22:17 26 Oct 23
The response from Atomic was amazing, they were there moments after calling them. Scott and Will showed up and explained the process and started to work. They were polite and knowledgeable. They completed the job and explained the final steps. The water heater and the area looks great. Will call them again for my plumbing needs.
Jean Warner
02:18 24 Oct 23
I would like to thank Atomic Plumbing for choosing Mike and Hudson for doing the best job ever at Lake Smith Condos! They were so professional, polite and kept us updated on all the progress as they worked so hard to complete the job. Always on time, stayed late many days and always a smile on their face. I will gladly refer anyone in the community to call on them for any plumbing needs. Many thanks Mike and Hudson for a job well done!!
Bernice Lowery
15:15 12 Oct 23
Scott P. & Will were very nice & respectful. They explained everything that they found and what they had to do to rectify the situation and they fixed it in a resonable time frame. They even took the time to find out about another plumbing issue I had, I really appreciated that 🙂 Last but not least they cleaned up after themselves. Something some men find hard to do at home or professionally Lol. Well done guys 🙂 I would definitely call on Atomic Plumbing again if needed.
Angi Baker
00:11 20 Sep 23
I highly recommend Atomic Plumbing. This was the 2nd time I have used them. Everyone I dealt with was very kind and professional. Robert is very knowledgeable and communicated what the issue was as he was working. The repair was completed very quickly. He cleaned up the area where he was working before he left. Again, I highly recommend Atomic Plumbing for all of your plumbing needs!
Reed Vaden
00:47 14 Sep 23
Scott and Bradley did a stand up job. Had a old leaky water heater and they were able to replace same day. The quality of work was second to none. They extended the existing piping to the taller water heater, insulated it properly, and left the area much better than they found it! Professional through and through. Thank you guys!
Marissa Ahloe
16:12 06 Sep 23
I appreciated Scott P., Mike C., and Josh who came out to replace my hot water heater in our investment property. I had a snag with the electricity and despite the snag, they were positive and professional the whole time. They assured they will see the job through even if they had to come out another day. They were kind and respectful and I appreciated their efficiency throughout the process.
James Edwards
17:35 01 Sep 23
Called Atomic Plumbing after looking at online reviews. I was very happy with the service they provided on my mother's home. Justin came over and did an excellent job! Not only did he repair the broken pipe, but he took a sincere amount of time to talk to my 83 year-old mother just about life. He was patient and kind and put a smile on her face. Great job and I would recommend without hesitation to others.
Matthew Cole
15:35 29 Aug 23
Thank you so much to Atomic Plumbing and Mike W for getting our water up and running again! Our driveway still looks great even though they had to dig up the line and re- pour concrete! Came mid day and stayed until the job was done 🙏 we appreciate you!
Shanny D
18:29 18 Aug 23
I want to give recognition to Scott and Bradley who came out to address an ongoing plumbing issue I have been experiencing for months at my condo. The communication was great from the beginning and once we discussed my concerns they explained how they were going to address the problem and they updated me throughout the process to let me know what they were finding and what the next steps they were going to take. They were both VERY respectful, patient with my questions, showed empathy for my frustrations and ultimately resolved the issue. I appreciate the excellent customer service that they provided and will call on Atomic again if the need arises.
Angel Bellido
16:26 12 Aug 23
We came form an out of state trip to find out that our Rheem tankless water heater was not working. I immediately googled “tankless water heater” and the Atomic was the very first company that showed up in my search. I immediate called them on a Monday morning and within two hours, Justin R. arrived to troubleshoot the unit. Upon further inspection, Justin discovered that the unit was badly corroded and needed replacement. I was about to have guests to come visit the next day (Tuesday evening) and I asked Justin how long would it take to have a new heater installed. He said they had a Ranai Tankelss Water heater in stock and that he can have one installed the next day (Tuesday). As he inspected the electrical outlets in our laundry room where the heater was to be plugged in, he said that he had to have an electrical GFI outlet to connected to because my old water heater was plugged in with an extension cord to a non-GFI outlet, and furthermore, it was out of code. He was looking out for our safety! After we spoke with Atomic customer reps, we completed the order and ordered the unit. This is when it gets better. Atomic reps returned my call that same Monday after Justin left and told me that the water heater would not be installed until Wednesday, that’s two days later. Well, the reps spoke to Justin and he agreed to reschedule his Tuesday appointments with other customers for ours. He showed up early on Tuesday morning and patiently waited until the electrician installed my GFI outlets. Then, (Justin) and his associate installed the brand new Ranai Tankless Water heater flawlessly and left the whole laundry room. Immaculately clean. Justin and his assistant went out of their way to get the unit up and running just in time. Our out of town guests came in that evening and we had hot water in the house!!! I can’t say enough about Atomic and Justin’s exceptional professionalism, courtesy, and his willingness to go the extra mile for a customer that he just met. His can-do attitude to get the job done, coupled with his desire to put us in the front of the line because of our out of town guest situation, attests to the outstanding service Atomic provides to their customers. Atomic, you have customers for life here, and Justin, you have new friends for life. Justin, you are a great American!
Jessica Heitsenrether
18:08 04 Aug 23
Worth it! I have given up on trying other plumbers and just call Atomic. They show up when they say they will, do the job correctly, and stand by their work. I also think it's completely reasonable that they ask to be paid for their professional time when doing an inspection/estimate. They might not be the cheapest, but I will cut back in other areas to balance the budget, for this level of service.
Thunda AirForce1
15:36 28 Jul 23
Justin is a one man show. I discovered the problem Thursday evening & Justin arrived 1st thing Friday morning, assessed & made recommendations to repair the water supply line leak underneath my driveway. I followed his plan of action & he repaired the leak & driveway. He also repaired some additional plumbing issues. There is awesome value in Justin's service provided to my family. He was very upbeat, professional, high energy, decisive & just as motivated as I was to fix the leak. He addressed & answered all my concerns & questions & made sure I understood the repair process.Prior to repairing, Justin suggested a 3rd party to help isolate the leak. This was to help prevent digging up entire driveway to find the leak. The leak was isolated & it save me AT LEAST an additional $3,500 from other estimates during the prior 24 hours.Justin made our day & we were able to go on our vacation the following week without having to worry about having someone be available to be around for repairs.
Michael Maness
13:09 17 Jul 23
Scott & crew were prompt, polite and courteous. They were able to diagnose a bigger issue than what we were aware of, and fixed it quickly. We appreciate the professionalism and would definitely consider Atomic for future needs.
Dan G.
20:54 14 Jul 23
Ryan D. has been to my house twice in the past year. Last summer I called Atomic Plumbing on a Sunday night due to a leaking water heater. Ryan arrived first thing the next morning and finished up around 6pm. The job took awhile because plumbing codes have changed a lot over the years and when he finished everything was better than ever.Almost exactly one year later the service line from the street sprung a leak inside a wall in the garage. Within about 30 minutes after speaking with Atomic Plumbing on the phone Ryan was here to look and quote the job. Since I had already exposed the leaking pipe by removing some sheetrock he had the water restored within an hour. I can't say how Atomic pricing compares to other companies. When my water goes down I just want it fixed and don't spend time comparing prices. I do intend to call Atomic Plumbing if there is a next time.q
Jeannine Leadbeater
14:54 23 Jun 23
Atomic responded very quickly to my call. Justin and Mike were very professional and knowledgeable and kind. They efficiently found our leak and gave us a cost estimate for the whole job before starting the repair. It was a muddy job in the rain and late in the day, but Justin and Mike maintained very positive and friendly attitudes. We are very grateful and will definitely call Atomic again if we have another problem.
Felicia Danielson
12:25 25 May 23
Scott and Bradley completed plumbing repairs in my crawlspace. They were both kind, professional and knowledgeable. They worked quickly and efficiently and made me feel like my home was in good hands. I will absolutely recommend Atomic, Scott and Bradley for any plumbing needs in the future! Thank you again for the excellent service!
M Barfknecht
14:19 22 May 23
I had a lot of foundation work done on my 100+ year old home. I had to get plumbing moved on short notice. Then, the movement of the home created a leak in my radiator heating system. Atomic Plumbing sent Chris out both times. Boy am I glad they did. He sure knew what he was doing. He and Will knocked out the changes and repairs in a timely and professional manner. After the project was done, I had an issue with water pressure. Again Chris came out. He diagnosed and fixed the problem at no charge. I’m very happy with Chris and Atomic Plumbing, and would happily recommend them for your job.
G F
13:43 16 May 23
Atomic Plumbing was quick to send a technician out the next morning to address my problem. Robin arrived on time and he was very professional, polite, respectful and personable, he fixed the issue with my garage disposal very quickly. He provided excellent customer service and had the expertise to resolve the problem. I’d definitely use them again.
Marty Smith
17:36 11 Apr 23
We moved the tub in our bathroom. Chris and Kale handled moving the water and the drain for us. Chris spent time with us to explain exactly what he was doing and answered all of our questions. When they were done, the floor and tub were cleaner than when they started! The work is precise and looks fantastic.It's obvious that Chris is an expert and that he cares about his customers. Every service call I've ever had from Atomic has been excellent and they just keep getting better and better. Thanks Atomic, Chris and Kale. You're our guys.
Jennifer Moore
02:21 03 Apr 23
Scott P, with the assistance of Joey and Josh, completed some major plumbing work on our home last week, replacing a pipe under our slab foundation. Scott and team kept our minds at ease, informing us of the work they were doing with smiling faces. They demonstrated great consideration, notifying us in advance when the work was going to get loud or water was to be turned off. They made sure that the dust and debris was confined to their work area. Scott even detected and repaired a leak we weren't aware of, saving us from future issues. The work was completed in a timely manor for a reasonable price. Scott, Joey and Josh did a fantastic job. Thank you so much Scott, Joey and Josh for all of your hard work. Thank you Atomic Plumbing for sending us your best. We appreciate you all!
Wendy Babb
03:14 14 Mar 23
I typically dont write reviews, but I have to write this one!Our condo association had a huge problem with broken sewer pipes and tree roots. There was raw sewage backing up in many units. Two different plumbing companies were called. What it boiled down to is neither had the equipment needed to even fully diagnose our problem, much less fix it.We talked to another plumber who recommended Atomic, he told us Atomic is who he would use! He said they do good work, they're honest and they have the equipment needed. Scott Perkins, Dalton & Joey worked many hours and days to get the job done. They were always professional and friendly. Many of the neighbors would come outside and ask questions they would always patiently explain.Before the job plan was agreed to, Scott met with all the home owners with questions & answers virtually, he also met in-person with the board. He was always so easy to reach by phone or text. I can't say enough about how accommodating they were. I also have to mention that Kelly and all the office staff were always helpful and friendly. I believe everyone takes pride in their jobs at Atomic, and they should!I wish I could say all my dealings with contractors / businesses went this smoothly, but I can't.Thank you all!
Arden Vaughan
11:15 16 Feb 23
Scott arrived at my house on time. He respectfully listened to me explain what my problem was and he diagnosed the problem quickly. He gave me two options with the cost for each option. I asked his opinion on which option was best and he made his recommendation. I agreed to his recommendation and he quickly arranged for a smaller drain cleaning device to be delivered to the job site. Zack arrived with the device, helped snake the drain and helped remove the device. Both Scott and Zack did their best to keep my home clean and left the work area spotless. Scott tested the drain multiple times before completion. Scott P. and Zack are true professionals and are valuable company assets! It was a pleasure dealing with Atomic Plumbing and I highly recommend their services.
JMS Azul
21:51 04 Jan 23
Atomic plumbing returns your calls, are professional, concerned about providing quick, quality and consistent customer service. Employees seem happy to work for this company, which in turn makes for a great experience for me as a customer. Both technicians, Alan and Kale, were excellent. They were professional, courteous, and informative! After a thorough assessment they explained everything that needed to be done to fix the plumbing issues in my bathroom. As well they were on time and their cleanup was proficient. I would highly recommend Atomic for any plumbing project. THANK YOU!
Trixie Belden
18:31 04 Jan 23
We had a great experience working with Ryan at Atomic Plumbing today. He made a stressful leak under our house so much less stressful with his tenacity and good humor. He had it fixed and everything back up and running in no time. On top of all this, we had other contractors at the house today and Ryan worked well with everyone and was exceedingly patient and calm through it all. We are grateful to have found a good plumber! We know who to call next time!
Larry Peacock
23:15 21 Dec 22
I want to recognize Atomic Plumbing and Drain Cleaning for operating like a well oiled machine and hiring the best people who exhibit the most professional and caring behavior in carrying out their jobs. I had a sewer clog in the main line going from the house to the street which was backing up the entire system in the house. After several days of trying to unclog the system, I finally decided to call Atomic Plumbing based on a neighbor’s suggestion. I put in a request on their website this past Sunday night and told them that my daughter and her family were visiting later in the week for Xmas and that the existing plumbing problem would not tolerate six people in the house for a few days. I got a message that evening to call the Atomic Plumbing emergency number which I did and talked to Kimberly. She was fantastic and explained to me that they would definitely take care of the problem and would have someone out sometime on Monday. I got a call from Atomic soon after they opened for business on Monday and was told that Randy, their technician, would call me about 15-30 minutes before he arrived and that I would receive an email with his picture and a short bio of Randy at that time. That happened within minutes of the call and I soon received the call from Randy. Randy arrived soon and began to get the information I could give him about the problem and find out where the clean outs were. He was a gentleman, professional, assuring and told me he thought he might know where the problem was. He immediately got to work snaking out the system all the way to the street and assured me that the problem was solved when he finished. He gave me the senior discount and was on his way well before lunch. If you read their website carefully, they did with me exactly what they explain they do as part of their normal business routine. I still have not had any problems and highly recommend their services. In today’s environment, dealing with Atomic was like a breath of fresh air.
Craig Corey
18:14 21 Dec 22
I went with Atomic because of a Yelp review lauding them for their quick responsiveness. Ryan came within a couple of hours, assessed the work, and returned the next morning with Michael. Both got to work immediately, and finished the two issues separately—replacing the outside water main valve and replacing washing machine faucets with an upgraded system. Both gentlemen had good personalities, knew what they were doing, and told me everything they did. Atomic headquarters kept me informed of when they’d arrive and there were no surprises.
Ken D
22:37 13 Oct 22
Called for a clogged shower pipe. Office contacted me three times through the day to assure me I wasn't forgotten, and to keep me updated as to when the technician would arrive. Scott (the technician) was very polite and friendly, very open to questions, explained the steps he would work through to fix the issue, and got to work. He provided estimate before starting, quickly finished (no mess!), and discovered the final cost was less than the initial estimate. To recap: fast, professional, fixed, and cheaper than expected. I'll definitely call again if I need help with plumbing or drain, and hope they send Scott again. An all around fantastic experience. Great job Atomic!
James Curiel
15:46 31 Aug 22
Justin and Mike are fantastic. Third time they have been to my 60 old house. They’re quick,clean, and they do top quality work. Smart and efficient, they let you know what they propose to do and why, and they go over options. Justin and Mike are honest and they take pride in their work. Theymake my home a better place.
L.A. Little
17:34 19 Aug 22
It's been a couple years since I've used Atomic Plumbing. This time I needed a water heater replaced as the old one started leaking the night before. The customer service was excellent. I talked to Deanna to see if I could get someone out the same day. She was very nice and professional and called me back to let me know the ETA. The technicians, Justin D. and Mike Casey arrived in less than 30 min. They were both professional, prompt, and helpful. They ended up replacing the water heater and insulated the pipes. After the quick install, Justin showed me how to adjust the temp, where the on/off valve is located, and explained the State heater unit to me. I am very happy with Atomic Plumbing and the service yet again!
Wayne Chen
11:44 09 Aug 22
Justin D. and Mike C. did an outstanding job. Five stars. They were extremely professional and performed top quality workmanship with the multiple repairs and replacements we needed done. We have used Atomic Plumbing previously and will continue to use them for any and all plumbing needs.
Jen Houghton
16:10 01 Aug 22
Purchased a new house and bought a washer/dryer and had a terrible clog in my drain pipe. Trey and Dalton came out that same morning (about a hour after my call) and spent over 2 hours at my home making sure everything was clear and that I was good to go with my washer. Trey kept me up to date throughout the process and was super helpful with all the questions I had.Finally ending off the appointment, they answered my questions about water shutoff and those new home buyer issues we all have when in a new residence.Highly recommend Atomic Plumbing and especially Trey and Dalton!
Gregory Florence
21:04 26 Jul 22
Justin and his partner Michael Casey did an outstanding job. They were professional and courteous, quickly assessing the problem a d reviewing options with me to address it. Their work was fast, but high quality and within the quoted price. Outstanding job!
Tiffany Davis
13:34 11 Jul 22
I recently had my water heater replaced by Atomic and they did an excellent job. The customer service was great all the way around. Everybody was so friendly and really seemed to care. I was so impressed with how fast Scott P. And Joey got the job done especially with it falling right in the middle of a holiday weekend. I would highly recommend and call them again in the future
John Fedorowicz
18:06 08 Jul 22
Trey A and Will came out to our property to replace a toilet cutoff valve. They were very courteous, professional, and transparent about the cost. They worked quickly to correct the issue and were even willing to wait for people to take showers before starting to work. We will definitely use Atomic the next time we need plumbing services and request Trey and Will by name.
Kevin Mason
15:22 03 Jul 22
We used Atomic a few years ago when we first moved into our house. Then when we needed more work we called them. We had no idea the same technician would be dispatched years later! Justin R is just wonderful! He listens to what we need, offers options with clear pricing and worked with us to pick the services we most urgently needed so it fit our budget. All without judgement. Justin is friendly and pleasant. He works with focus and confidence. The work was completed in a timely and competent manner. He’s been with Atomic for 10 years so there must be a good relationship there. I will not hesitate to call Atomic again for our plumbing needs. The magnet stays on the fridge.
Gordon Bingen
08:37 22 Jun 22
At 4:00 am I heard running water . I jump out of bed to find water coming from my hot water heater in my attic. Needless to do I was panicking. I YouTube how to turn off the water supply I climbed up and shut that off then hooked a hose to the heater and did my best to drain it. I couldn't find the correct breaker to shut the power to it. Stressing out to the max I googled emergency plumbing. The first I called. Keep in mind it's now a little after 5:00 am. The first I called was a answering service said tomorrow. The next I called was Atomic plumbing. The answering service said the Deanna normally calls with in 15 min. ( I was thinking yeah right). Sure enough in 15 minutes she called. She could hear I was stressed and panicking. She was very reassuring and said it's a emergency and would move me to the front of the line. And I would get a call around 8:00. ( I was feeling a little better just talking with her but had my doubts about a timely call back. ). Sure enough I got a call at 7:50 am and said they could be there in 20 minutes. Sure enough Trey and Michael show up in less than that. Man these two were on it. They could tell I was stressing and the both immediately reassured me they had this and gave me a confidence I have never experienced with a plumbing company before. Michael showed me the breaker and even labeled it for me. Then Trey and he got to work. Trey came down and gave me the estimate and explained my options. I picked one and they got to work. I came home for lunch at1:00 and they were sweeping my floors. From Deanna to Trey and Michael I was handled and treated with genuine friendliness , empathy and professionalism . I will and already have recommended Atomic plumbing to anyone who is needing your offed service's. Im stoked!!! Money well spent. 5 stars!!!
Garland Tillery
19:29 17 Jun 22
Scott and Joey did an excellent drain repair yesterday. Joey offered to mount the drain access door more securely. I had intended to do that for years. Without hesitating he ran to his truck and came back with mounting hardware. No charge!
Hollie Noelle
02:15 28 May 22
Scott and Joey were both amazing, helpful, and very prompt. They went above and beyond when coming in and out of the home with small kittens. Very mindful. Atomic was really prompt about getting me serviced and making sure I had hit water as soon as possible!
Gary McLaurin
19:42 14 May 22
Scott and Joey performed a repair on one of our outdoor faucets. They were right on time and worked quickly and professionally. Their finished work looked great and were sure to demonstrate that everything worked correctly. I'd definitely recommend.
Mike Czerniak
14:00 14 May 22
Mike and Ryan visited us for what we thought was a leak in our drainage line. It actually ended up being a clog that was causing water to leak through the wax ring in our upstairs toilet.It was on the expensive side for having a roto done to clear it out but they did the job very quickly and got us up and running again. They do offer a military discount as well which was nice.The thing that really stood out for me though was I planned to install a new toilet that I grabbed prior to their arrival and they noticed I had purchased the wrong feed line for the new toilet. They not only provided me the correct one but they pointed out the flange for the toilet was lower in the floor which likely caused the leaking as there was only one wax ring on the old toilet. They gave me two wax rings and told me to stack them and that should provide better protection in the future if we were to have another clog down the road. They also showed me where the view port is for our line that goes out to the sewer main in case I needed to troubleshoot any flow problems down the road.Top notch plumbers and both Mike and Ryan were really stand up guys. Thanks again!Definitely won us over as customers in case we have any future plumbing needs.
Francesca Firek
00:42 12 May 22
Justin and Michael did an outstanding job of repairing a leak to a pipe under the house in the crawl space. They were able to do the repair without scheduling another visit. The work was done in under 2 hours. I highly recommend this team and the company for plumbing work.
robin gregory
17:33 27 Apr 22
The plumbers are professional and timely and very helpful. I have used Atomic several times for various repairs and I've been 100% satisfied each time they come out. Jim M and Derek always answer questions and offer helpful suggestions when they visit and they complete their work and clean up completely after they are finished. My go to will always be Atomic for any repairs I have a need for
Jacqueline L
14:57 11 Apr 22
Scott was very quick to show up and extremely professional. It was a very sudden issue and I needed the weekend to arrange payment. He was so kind and understanding about this and had no problem delaying payment while I talked with my bank. I would love to use their services again if I run into any more problems. They are fast and great at explaining the issues.
Ron Ragland
15:46 06 Apr 22
I highly recommend Atomic Plumbing. Recently they replaced a Hot Water Heater for me. There was a discrepancy with costs for this work. I discussed my concerns with Paul Keane, Service Manager/London Bridge Road, Virginia Beach, VA. After our discussion Mr. Keane agreed to charge me the price as I understood it to be rather than the disputed costs. I found him to be a person of great integrity & as a result I would definitely recommend Atomic Plumbing!
Sue Seretis
22:43 15 Mar 22
This is my first time using Atomic Plumbing and boy am I happy! They were able to come out right away for my leak behind the refrigerator. I had called several other plumbing companies that were not able to come out for days. Alan B and Mike were professional, friendly, knowledgeable and we will definitely use them in the future!! Thank you so much!!
Timothy Lowery
14:24 14 Mar 22
Jim and Bradley were extremely knowledgeable and helpful in identifying the issue and resolving it. Very friendly and great customer service from these two gentlemen. Different companies provided estimates without the effort that Jim and Bradley provided; the other companies were more expensive and more importantly wrong about the issue. Military discount a big plus also. Highly recommend!
Leah Edwards
19:32 08 Mar 22
When our water heater was on the way out we called Atomic. The next day we met with a technician to talk to us about a new water heater. Sean D. was super professional and honest. Within a few days we Sean came back with another technician and they installed our new water heater. Sean was very thorough and made sure to do the job right. I could not be happier. The technicians were courteous, professional, and they cleaned up after they were done. I couldn't be happier!
Tammy Hanna
20:23 06 Mar 22
Scott and John did an amazing job in installing several toilets in my home, and repairing a leaky faucet. Scott has previously installed my hot water heater, and he has consistently shown outstanding professionalism, pride in his job, he thoroughly explains everything, and make sure I am satisfied with the completed job prior to leaving. The one thing that definitely stand out for me is his willingness to return if I am ever unsatisfied with the work completed. I would definitely recommend this company, especially Scott.
David Powell
08:01 05 Mar 22
5 star plus service and outstanding quality workmanship... superb attention to detail... very impressive professionalism... they flushed all of my plumbing problems down the drain... I'm a very happy and satisfied customer 🙂
Richard Pouliot
18:16 04 Mar 22
Once again Atomic to the rescue! Fixed our toilet issue. They technicians were friendly and professional. They also were very kind - as seniors that really matters. As always, trust is a big factor, and Atomic has ours. Good prices and excellent service! Best in the business.
Craig Kildall
03:08 01 Mar 22
Scott and Joseph were pleasant to work with, informative, professional, and courteous. They kept us informed, offered a choice of solutions to our problem. Once we made a decision, they proceeded to do the work as quickly as possible. Great job and good teamwork.
Katelyn Dillard
16:37 24 Feb 22
I can only try to express just how happy I was with the service provided! They cleared out the clog in my main drain line in a minimal amount of time, they were very professional and kept the house clean when coming and going. The cost was much less than I thought it would be, especially in comparison to the plumber who had supposedly fixed the issue a week and a half ago who did not adhere to a cleanliness standard, scratched up my toilet, stayed for hours and totally overcharged me. Thank you so much Sean & Caleb! You guys are awesome and I am already singing your praises to family and friends.
Malcolm Puckett
14:36 24 Feb 22
Ryan and David spent almost an entire day doing the rough in plumbing for a master bath renovation. I really appreciated Ryan’s extra care to get it right. He spent over an hour talking with me and reviewing the project. And as he encountered any unforeseen issues, he was quick to discuss alternatives. Their website indicates Ryan has 20+ years experience as a master plumber. I can attest that experience shows thru in the final product. I wholeheartedly recommend Atomic Plumbing with Ryan and David!
Patricia Kiel
17:52 17 Feb 22
Robin is excellent in all categories. He explains actions ahead of time so we know what is going on. He was very thorough in accomplishing his tasks. His friendly nature put us at ease to ask questions about how the system works and he is happy to explain. We will need to have two cleanouts installed. Robin explained the benefits, our options, the steps to accomplish the installations and and ana estimate for each one. I highly recommend Robin and will ask for him to perform the clean out installations when we are ready to have it done.
Amy Clarke
23:05 09 Feb 22
Scott is a conscientious and hard worker. He stayed late to ensure the job was complete. He kept us undated on his progress. If I have other plumbing issues, we would call Atomic plumbing again.
Chris Liddick
15:11 09 Feb 22
When my sewer line in the yard backed up into the house, I panicked! Of course it was the weekend, too. Atomic had done a couple repairs at my house in the past, and never disappointed, so I called them. Scott P. and Mike showed up as soon as they could, and cleared the line in 30 minutes. As always, they did a great job. Very professional, considerate, and skilled at their trade. Highly recommend!
James Kauber
00:08 08 Feb 22
I sent an email through Atomic's website on a Sunday requesting a service call and cost estimate on replacement of our 28 year old water heater which gave up Saturday night. 15 minutes later received an email from Kim immediately followed up by a phone call for details on the water heater, location etc. The next day Alan and Bradley came out early, evaluated the work, provided several fair estimates based on warranty options and installed a new water heater. VERY professional and engaging when I asked technical questions while they were working, neat work and cleaned up thoroughly. On top of that, Atomic Plumbing provides a military discount. Service in it's entirety could not be anymore responsive, fair and professional.
sharon webb
13:59 31 Jan 22
Ryan was extremely friendly professional fast and courteous. He definitely knew what he was doing and I appreciate that. I will recommend him for other business out there and your company
Teresa Ardinger
14:57 06 Jan 22
Justin is the guy you want to fix your plumbing issues. Very professional, courteous and knowledgeable. He took the time to explain the process, cost and recommendations. Kale was also on site and was very helpful. If you need help, these are your guys!
Nathan Bullock
13:23 22 Dec 21
Fantastic customer service. We had a particularly complex issue and Atomic kept coming back until the issue was completely resolved. Friendly, knowledgeable and professional technicians. Highly recommend.
TIM Ryan
23:06 16 Dec 21
I called Atomic at 9pm on a Wednesday evening after I had another company complete a repair and then abandon me when they couldn't get it correct. They called me back that night and scheduled an appointment for first thing the next morning. They called by 8:30 to say they would be there in a 1/2 hour. They showed up 30 minutes later, spoke to my wife about the situation and told her that they absolutely could fix the problem even though the other company said it couldn't be done (for under $4k). They gave me a very reasonable price of $525 and we agreed to let them do the job. They went right to work and had the job completed and cleaned up quickly. They were complete by 11am. This is the second time that we have used their services and we will not be using anyone else in the future. They are professional, courteous, compassionate, well educated and I would recommend them to anyone needing plumbing service in the Hampton Roads area. Thank you Atomic Plumbing!
Kayla Selleck
17:30 13 Dec 21
We had a major leak and needing water pipes and a new hot water heater installed. We called Atomic Plumbing and they had a plumber here 30 minutes after opening the morning after our disaster. Justin and Keaton were amazing. They worked fast, efficiently and were so professional and sweet.Thank you so much! We will be using this company for all of our plumbing needs
Martha O'Gorman
22:44 16 Nov 21
The guys from Atomic are friendly and knowledgeable. They did such a great job and helped me with some leaks that might have cost thousands of dollars if left undetected. My water meter was running and I was notified by the city there was an issue. Ryan and Mike found it and fixed it. Thank you so much.
James Hutton
17:14 20 Oct 21
Discovered a badly leaking gas water heater this morning. Atomic had Ryan and David out to the house within the hour and they had a new one installed before 1 PM. WOW. Just like every tech we've ever had from Atomic, they were courteous, professional, and highly skilled. This company and all of it's members are the best crew you could ever want on the job. Atomic Plumbing is in a class by itself.
Donna Brashears
17:53 13 Oct 21
Ryan came out originally to inspect our 22 year old gas hot water heater. We weren't having problems with it but felt we were living on borrowed time as it certainly outlived its expected life span. In just a few days Ryan and David installed a new hot water heater and it's working great. Ryan even noticed our gas line in the attic was too close to the roof line and adjusted it making sure exterior nails wouldn't accidentally puncture it. They were extremely polite, professional and timely. Even the person that originally took my call was courteous and updated us on who was coming with a picture and when they would be here. No surprises. Very happy with this transaction.
Chanin Miller
01:37 20 Sep 21
We had horrible water pressure and Richard came out to address it. I was very impressed with the staff and the professionalism throughout. Richard was great and helped us out. I can’t tell you the difference in our shower now. So glad we didn’t just put up with it. Will definitely use them again
Andrea Schwartz
19:15 14 Sep 21
Jim & Mike did an awesome job. They were very professional, courteous and friendly. Jim diagnosed the problem, gave a quote, and went to work. In addition, they did an excellent job of cleaning up after themselves. I highly recommend atomic plumbing to anyone looking for plumbing services.Jim and Will did an awesome job putting in our grab bars. They did some extra work that was above and beyond what was expected. They did a good job of cleaning up after themselves. I will recommend atomic plumbing to my friends. (See More)
Austin Perkins
23:38 23 Aug 21
Called Atomic Plumbing and was able to get an appointment the next day. Communication from beginning to end was awesome. They kept me informed during the whole process. The problem was fixed with an explanation of what the issue was. I will definitely use Atomic Plumbing again if needed. Great customer service!
Ellen Knarr
17:18 20 Aug 21
Everyone was very helpful and worked with us to schedule the plumbing repair around the contractors schedule.Our home owners claim was handled very promptly and according to our insurance's requirements which meant we were reimbursed quickly.Thank you all!
david brophy
21:55 28 Jul 21
First time I have used Atomic and throughly happy to have used them.Scott was incredibly polite, honest, and took care of our needs.We have had our share of bad plumbers and I highly recommend them.I don’t post many reviews, and again, first time I have used them in my 51years on earth. Finally happy to find a good one!
John Jennings
14:46 20 Jul 21
Mid afternoon call made to Atomic when kitchen sink and washer drains were backed up. Then discovered bathroom commode when flushed made the tub gurgle. Tech Ryan arrived within an hour which was faster than expected or promised. Cleaned the main line and then the kitchen. Sounds simple enough but it wasn't. Now all is flowing like a rivers stream. After putting away his equipment and inspecting everything before for the day he noticed that the disposal was leaking under the sink. It was at the end of the day now. To avoid overtime pay he said he would come back in the am. Since I don't have a dishwasher I said let's not replace the disposal but re plumb the drain. He arrived on time today and finished the project.This is my second experience with Atomic and it's equal to if not better than the first thanks to Ryan Dean. Ryan is a true profession. From arriving, surveying the issues, explaining the costs, work performance it was excellent. Nothing in today's world is cheap or free. The price paid to Atomic is worth it. That's a good feeling to be satisfied.I would suggest to all future customers reading this without previously calling Atomic to do so. Matter of fact even if you have a problem tell them as it will only be an opportunity for them to improve. All companies we call irreguardless of trades need the feed back.I will call them in the future when a need arises. Was impressed enough that I called the supervisor and informed himhow good the service was. From the receptionist onward it seems that they all take happy pills and enjoy what they do with Atomic.Bob Jennings
Richard Pouliot
18:01 15 Jul 21
Bad hot water pipe leak under our slab. Supposedly fixed by another plumbing contractor 2 years ago. Not so much. This time it was fixed properly with new, sleeved pipes. The plumbers on the job were courteous, professional, on time and very very respectful of our property. They completely sealed off the laundry room so no dust or debris got into other rooms. Easy clean-up after a very big job! As seniors it’s important to find trustworthy folks to do this type of job. Will go back to Atomic every time!!
The Dales
16:29 09 Jul 21
Randy Creekmore was excellent! Very professional, courteous and super pleasant! Loved his knowledge on the repair needed and he quickly repaired an item that was installed recently and was under warranty! I will ask for him again for our next repair! Thanks for sending Randy! We appreciate him!
Killerswarm 2015
00:45 29 Jun 21
Mike & Allen were on time and very professional. They quickly identified the problem and explained everything in detail. The repair was quick and even though an unplanned expense, i had plenty of peace of mind knowning i could trust the techs making things right. Great job Atomic, I would highly recommend you to anyone for proffesional work done right.
SAr G
15:47 31 May 21
Atomic Plumbing is my go-to company for all our plumping needs. as a follow-up after my annual SPA visit, i took Justin's recommendation to update our 4 eleven-year-old builder-grade toilets that came with the house when we purchased it in 2010. we decided to have them all completely replaced with Toto Drake comfort height toilets versus refurbishing the old ones. Chelsea kept me updated via emails. on the day of the install, Justin and Will were punctual and professional. Justin, a Master Plumber, oversaw Will as they installed the new toilets and was very meticulous throughout. during flush testing, Justin noted that while all 4 included fill valves were operational, 3 weren't to his satisfaction, so during their lunch break, they grabbed 4 new fill valves. he was very pleased with their operation after installation. upon completion of the job, they hauled away the old toilets and cleaned up so well one would never know they were here in the first place! during checkout, he made corrections to the original price quote, properly discounting for being an SPA customer and reducing the prices for the 3 subsequent toilets since they were installed during one visit (a savings of ~$700). i will continue to HIGHLY RECOMMEND Atomic Plumbing for anyone's plumbing needs!
SAr G
15:38 31 May 21
winter storm Grayson 2018 hit southeast Virginia pretty hard. suffered a frozen pressurized pipe burst. left messages with 2 top-rated companies after comparing Angie's List reviews. Atomic called within a half hour. the other company called 6 hours after to tell me i'm still on the wait list (ha!). Tiffany (Atomic) was very understanding and empathic; she updated me quickly via text and email. Justin arrived 2 hours after my distress call. he went over the repair procedure and their fee structure where they charge a flat fee based on the type of job. the repair itself was pretty quick, but he waited a good amount of time for it to cure. he stayed by the repair as i slowly opened the water main. flawless repair! as he closed the ticket, he encouraged add'l steps to prevent a future mishap. did i mention he brought his own shoe covers?! this was an EMERGENCY ON A SUNDAY, and they handled it with friendliness, honesty, efficiency and dependability (it's nasty out there). very highly recommended!
Casey A
14:13 29 May 21
We just moved into our new house earlier this week and suddenly our toilets stopped flushing altogether. And then our shower stopped draining and there was a leak on our ceiling. We called Atomic Plumbing and Don arrived within a couple of hours. He tried snaking our outside drain line but something inside broke his snake. He left for the day and came back the following morning with a bigger snake/camera. He worked on our pipes for hours and in the end, we have running toilets and a shower that drains and no leaks. Don was absolutely phenomenal. He was friendly, knowledgeable, and we are so incredibly appreciative of his hard work. We would recommend Atomic Plumbing to everyone!
Joan Cochran
15:37 19 May 21
From the receptionist to the technicians, I was treated respectfully and empathetically. They eased my anxiety and even called to update me as to the expected arrival time. I was impressed with their professionalism and sense of pride in their work and company. I saw the commercials: Now I believe them! I will continue to be an Atomic Plumbing client.
Cruise Cycle
18:57 15 May 21
Excellent. We have been using Atomic Plumbing for years. They are consistently excellent which is a tribute to the owner, management and technicians they employ. Justin and Will came out for this call - they were respectful, knowledgeable and efficient and got a complicated drain system for a condo complex cleaned out and restored to service promptly. The also took all the recommended CDC recommendations for Covid transmission prevention and properly and extensively protected the apartment infrastructure from being impacted by their work. Just first class all the way. Chelsea was the receptionist/dispatcher - comms were excellent and efficient and she kept us up to date on scheduling. You just can't go wrong with Atomic Plumbing for any plumbing job big or small. Highly recommended.
Richard Wright
17:01 09 May 21
Long story short-the blockage of our main drain was on the city side. Kim was an absolute life saver. She explained what might be happening and advised I call the city first. I followed her instructions and sure enough it was in the easement. Kim’s honesty and professionalism is truly appreciated and even though I didn’t need their services this time, my first call will be to Atomic whenever I need a plumber. Good to see not all companies are out to make a dollar via predatory practices. Thank you, Kim! Atomic Plumbing has a great employee.
Kelly Metz
17:45 03 May 21
Atomic replaced our hot water heater for us and did such an amazing job. The technician was very professional and knew exactly what he was doing. They even fixed things that we did not know were wrong and had a city inspector come check the work after the job was completed. I also love that they provide a discount for community members and military.
Edward Phillip Sr
03:15 07 Apr 21
Randy initially came out to our home to replace a drop in kitchen sink. What I really appreciated about him was he came in listened to what we were looking to do. He assessed the situation, looked at the sink and diagnosed the problem and concluded that the current cast iron sink we had was in really good shape and saw that all we really needed was to repair the drain area under the sink. He gave us prices for three different options and from those options let us decide which was the best option based on price. Some companies would have come in pulled the sink knowing it could be repaired just to make more money off the job and we would have been none the wiser that repairing the sink was an option. He also replaced the garbage disposal as well while under the sink he noticed some wood damage from previous leaks that occurred in the past. While his company did not do that type of work he offered suggestions on what route we could go to repair them. VERY PLEASED with Randy’s professionalism and quality service. I will definitely use their services again in the future.
Arthur Agustin
18:01 23 Mar 21
Ryan D is a customer-focused professional. Very detailed in explaining the scope of the job, the pros and cons of every alternative solution and the cost of the whole project. Ensured that we receive all the discounts offered and answered every question. The outcome was high quality, fast service and great cost savings. I highly recommend Ryan and Atomic Plumbing!!!
theresa parker
18:32 22 Mar 21
called atomic plumbing 10pm 3/21/21 the next morning at 10am Mr. Scott Perkins arrived covid protected gear and shoe cover. identified problem within minutes gave me cost option and completed repairs. very professional and knowledgeable. clean up everything after work was done. would highly recommend Atomic Plumbing to anyone. again Mr. S. Perkins truly a Pro. Thank you.
Herb Harrell
18:45 15 Mar 21
Late afternoon on March 9th, I thought that I heard water dripping in the area of our bathrooms. Upon checking the city meter, my suspicions were confirmed. I asked a friend of mine who is a retired contractor who he would call? He said that since since he retired he had suggested Atomic to several of his former customers. We called Atomic and they scheduled us for the next day.(Wednesday) . Wednesday morning, there was an email from Atomic telling me when I could expect a plumber. During the morning, I received two phone calls giving me a report on when the plumbers would arrive at my home.The plumbers, Shawn Dyer & technician Trey were very friendly and professional. Trey went in the crawlspace and found a leak coming from a wall behind a vanity. Shawn give me a price ,which I thought was reasonable, and then completed the work. After finishing the job, Shawn told me how to contact Chesapeake Public Utilities to file a request for a "leaking pipe bill reduction.' Both Shawn and Trey were very personable and did a super job. I have Shawn's card on my note board in case I or one of my friends needs a "SUPER PLUMBER" in the future. Herb Harrell
Carey Trounson
19:03 12 Mar 21
Wonderful company. Jim and his helper were great. Professional and thorough. We will be using them for any major plumbing issues again.
Deena Collins
22:25 18 Feb 21
Jim Miller and John provided us excellent service! They assessed and resolved our plumbing system problems in short order. Jim and John are professional, courteous and a pleasure to work with. I’ll definitely call Atomic again!
Abby Almonte
00:02 14 Jan 21
Thank you guys so much. Had a clog somewhere in my lines that was making drainage to the whole house very slow and they came and cleaned it out.I scoured google reviews, Angie's list, the neighborhood app and yelp to find a company that would be timely and wouldn't break the bank.I chose atomic plumbing since they give you a flat rate up front after finding the issue before doing the work and don't try to sell you on any products, plus since I went ahead and paid for the drain cleaning, they waived the service fee and even ran their machine twice to be sure everything was cleared.They were respectful of my property and my pets, would definitely recommend.
Angie Bradley
02:05 30 Dec 20
I can’t say enough about my experience with Atomic and Sean! I had sewer pipes leak in my crawlspace that had to be redone. Sean was very friendly, personable, and knowledgeable. I had gotten multiple estimates, but felt that he was the most thorough. Sean and Eric did an excellent job and were always on time and hard at work! The coordination between him and scheduling was very accommodating, and they worked with me to get the job done before my out of town guests came to stay with me. I have peace of mind knowing that it was done the right way now. I highly recommend Atomic!!
Marina D.
00:45 02 Dec 20
We had a great experience with James identifying a leak. He was very professional, patient, explained the possibilities and solutions very well and in a very respectful manner worked through a solution with us. He did such a great job and left such a great impression on us we will be requesting to work with him again on our repairs. Atomic Plumbing call center personnel is very professional as well, they certainly provided me with high quality service and a very fair quote. We knew what to expect during the visit and were very satisfied.
Susan Anderson
17:49 30 Nov 20
We have used Atomic Plumbing for many years. Our recent experience reinforced for us why we always call them. They are so professional, helpful, and thorough. They did not give up on our problem until they completely fixed it. We always feel they give us the best advice and do not try to up sale us on repairs or fixtures. Don is the best diagnostician for plumbing problems. Sean and Justin are wonderful too.
Dan Rogers
16:27 22 Nov 20
Impressed! Not to often you can find a contractor like this that checks all the boxes. I had a nasty sewer back up. Atomic arrived within a couple of hours of my call. Within 2 minutes Ryan determined the city lateral was the cause. He called the city and I kid you not, they were there with a big rig in 15 minutes and cleared the clog. Atomic wasn't going to charge me but while they were there I had them do a video sewer scan of the drain pipes through the house and to the street to inspect the condition of the pipes which were all good and gave me peace of mind. They DID NOT try to up sell me on bogus services and repairs. In fact the fee was surprisingly low for the value of their service. The whole experience was totally stress free and how it should be in a perfect world.I can't tell you the joy I felt working with such a trusting, competent, professional company. from the appointment with Chelsea, and the competent professional treatment from Ryan and Trey. Thank you from the bottom of my heart!
Allissa Race
19:25 02 Nov 20
After realizing we had a blockage in our main line, we called Atomic after hours (9PM) and was graciously helped by Kimberly who was wonderful and provided guidance for calling the city as well as scheduling us an appointment first thing the next morning. Unfortunately, the blockage was on our end, but yet, fortunate enough Atomic was on their way to help. Brian showed up and identified where our sewer line was and also explained all possibilities. After discussing our options and the flat rate of service, Brian got to work and was able to successful snake our pipes and fix the issue. Very grateful to Atomic for a quick, stress-free and professional business. Thank you again.
Henry Wilson
23:28 21 Sep 20
Mr. Ryan/ the technician did a excellent job. He was on time, he repair everything that I mention to him. I'm satisfied with with performance. We would love to have him again if I have any plumbing problem. I would recommend to my neighbor. Well done job.
Kathy Williams
01:55 14 Sep 20
My water heater began leaking on a Saturday morning. I called Atomic and Ryan was there to fix it by early afternoon. He was professional, personable and a skilled plumber. I was impressed by the response time and the friendly manner of the staff. The customer service from the call taker Kim was outstanding too. This family owned company will be the first ones I call if I need plumbing assistance in the future.
Donald Thompkins
16:28 31 Aug 20
Hi All,Atomic Plumbing is the absolute best pluming company I have had do work for us.They have done great work for us over the years, and I will tell you not all plumbers are created the same.I am so happy with Don and the great work he did for us.You could call the home warranty..... but if you have a problem that needs to be resolved quickly call Atomic.They have also recommended great contractors. At this point if I have a problem not even related to plumbing I still call Atomic and they give great referrals to other contractors.Atomic Plumbing and your leadership, job well done, keep up the great work!!!!!!
Rebecca O'Farrell
21:41 29 Aug 20
Happy to finally get the problem, properly taken care of.Will call again if I ever need a plumber. Brian was great!
Miriam Harris
16:23 29 Aug 20
Both Ryan D. and Ryan S. were extremely professional and responsive. Not only did they do excellent work in diagnosing the water heater problem, and replacing it, but they also coordinated with the water damage mitigation people to synchronize their work so that everything was completed in one day. Ryan D. has now worked three separate plumbing issues for us and we could not be happier.
A Allen
00:07 20 Aug 20
I’m putting my house on the market and needed a (very) quick fix to a drippy shower head. The reviews for Atomic Plumbing on the Nextdoor app were excellent, so I gave them a call. They were able to accommodate me very quickly and sent Ryan out to troubleshoot the problem. He was knowledgeable, he was fast, he was friendly, and after learning I was selling my house, he went above and beyond. He knows how to coax older plumbing fixtures into operating order (just call him the pipe whisperer), he knows the building code inside and out (he pointed out several issues a home inspector might incorrectly flag and armed me with documentation with which to counter) and he repaired several small problems I was unaware of - a big help when you want your home to be welcoming to new owners.The company is great to work with and Ryan is a Master Plumber who really embodies the title. They should really consider cloning him.
Charles Butler
18:35 13 Aug 20
Technician James Meyerhoff, Jr provided stellar repair service at my residence rebuilding a shower fixture. He was professional, courteous and expeditious. He listened to my concerns, offered intelligent options and far exceeded my expectations while completing the requested work. I have been a customer of Atomic Plumbing and Drain Cleaning for many years and have always been thoroughly satisfied with their service. Kudos to James🙂👍
Catherine Fruit
21:08 14 Jul 20
Based on various reviews and a number of references on the Next Door app, I decided to select Atomic Plumbing for the first time. The initial call to set up an appointment was easy and the representative explained the diagnostic fee and billing process clearly. For clarity, we had some plumbing repairs that didn't require same-day attention, so I was not off-put that we had a service call scheduled for the following week. One of our requests was to install a couple of new shower heads I ordered, which were expected to arrive before the service call. We also had a couple of slow-draining sinks and another sink that had low water pressure. The company's office staff were extremely communicative, sending emails the day I called to schedule an appointment, the day before service, and several emails the day of service. In addition, I received a call an hour into the 4-hour window to inform me of the status of the next available technician. Also, one of the emails I received before the technician's arrival included a picture and a short bio of the technician assigned to us. I have never received such outreach before by any contractors! The technician Robert had arrived within a couple of hours into the scheduled time. He was professional and possessed an even-keeled demeanor. He quickly assessed our needs and gave us the proposed quote. Each time he entered the house he made sure to put boot covers and a mask on, he asked us to check his repairs to ensure we were pleased, and he made sure to clean up the work areas before he left.I was satisfied with the service we received and would use Atomic Plumbing again and ask for Robert to be assigned to us.
Lora Marin
18:53 10 Jul 20
I am thrilled with the service given by Atomic plumbing. I had a fairly complex hot water system which was failing. I got prompt attention with different options and prices. It was a pleasure to deal with someone who was knowledgable, smart, as well as courteous. They installed a tankless water heater in the most professional manner. They are so reliable. I Love Atomic Plumbing!
Laurie Lukeivic
15:53 30 Jun 20
I left an original reviewing stating that the technician was professional, courteous and efficient. So efficient that he solved the problem with my bathroom faucet in just a few minutes. But I only gave 3 stars because I felt the price was too high. The next day I received a call from Atomic, asking about the service call. After describing the visit, Paul confirmed with the tech that indeed, it was a quick and easy repair. They wanted to insure that I was a satisfied customer, and gave me a credit for an additional 25% off. The job was done right and the price is reasonable, I'd be happy to call them again, if need be.
Rusty123
12:01 15 Jun 20
I had my home completely re-plumbed with new water and drain lines and install a new tankless hot water heater for 2 baths, laundry and a new kitchen. Sean and Zach did an outstanding job. They were both professional, knowledgeable and friendly. One thing that I noticed was that they both worked well together as a team. Great teamwork! Sean was very meticulous in his work not only for how it functioned but how it looked. They removed all exiting piping and daily left the job site spotless. I would highly recommend Atomic Plumbing and Drain Cleaning Corporation.Steve H
Tiffany Sechrist
20:39 23 Apr 20
Great company. We dealt with another local company whose rates were astronomical and lead us in the wrong direction. Atomic Plumbing came out and they were fair and explained everything. They have been a huge help, The techs were great too. Very professional and honest. We could not be happier. I highly recommend them. Make Atomic your first call.....don't make the mistake we did!
Jeff Radford
00:43 03 Apr 20
I just want to say that Justin Duke was the best! Not only did he fix the requested items but he fixed additional requested items once he arrived. He was very professional, kind, courteous and willing to do whatever I needed without hesitation. Everything he did looked great, works great, and I just appreciate his professionalism, knowledge, and dedication to the task at hand. He is truly an asset and positive reflection to and of your company and I will continue to refer to your company for all my plumbing needs because of his work, attitude, professionalism, and skill. Thanks Justin for all you did.
Ciara Clements
21:51 30 Mar 20
We called Atomic as our landlords were taking a bit to have a quote sent to us for our slow kitchen drain. Atomic quoted someone to come out between 12-5 the dame day we called. We got a call back letting us know a tech was on their way and Sean D. showed up. Sean was super nice and friendly upon arrival and the entire time he worked on our sink. He asked what happened so far and was not frustrated that I wasn't able to provide him with details as my significant other hadn't filled me in on what had happened with the sink. So, Sean took time to see what was going on so he could work on it.While Sean was here, I learned a lot about all the ways that people come and fix things. I appreciated being told what the possibilities were for how things could get fixed if there was a worst case scenario and how he would handle it. All in all, Sean's customer service skills are top notch and if we have another issue, I hope everyone at Atomic is the same if we don't get him again. He let us know that the drain issue is common because of the exit plug on the outside of the house and that was good knowledge to have in general. Out service with Sean was quick, informative, but he definitely paid attention to detail and now our kitchen sink drain is working as it should. Very happy customers!
Audrey Roller
19:05 19 Mar 20
I’ve always heard great things about you guys ever since I was first stationed here in 2011. When my laundry room drain flooded I knew who to call. Aron came out got right to business and made sure everything was 100% good and to my satisfaction before he left. My husband and I are a military family so it’s hard to find professionals to trust and Aron 100% took care of the issue in record time and was super knowledgeable. I also really appreciate the Megan reaching out to make sure I knew when he was heading out and to follow up with us afterwards. It shows how much integrity a company has because we know you care! Thanks guys!
Rebecca Reamey
22:08 05 Mar 20
This was our first experience with Atomic. From our initial call, to the follow-up communications, to the arrival of our technician was great. Our technician, Ryan D. was top notch! He evaluated the situation; presented to us his plans for repair, and completed the repairs in a timely and professional manner. He didn't seem to mind my husband looking over his shoulder while he was working, and explained what he was doing as the work progressed. The work area was spotless when he completed the job! For the amount of work that was done, we thought the price was fair. We will definitely be requesting Ryan on any future plumbing repairs. Thank you Atomic and Ryan for a job well done!
Renee Church
17:51 29 Feb 20
Atomic Plumbing is amazing. I have used them twice in the last year. Both times I had bad pipes leaking in the garage. Justin R. was the technician to come both times. He was quick in arriving which is helpful when water is going everywhere. He is very professional and explained everything to me while fixing everything in a timely manner. I also want to give praise to the ladies in the office. They were very nice and helpful each time I called. Highly recommend Atomic Plumbing and Justin R.
Susanna Aikin-Wise
21:09 20 Feb 20
Randy C. was great! I had a window of 8am-noon and he was at my house before 830am. he was very professional and personable. I had been recommended to Atomic by some family friends, and I'm happy I went with them to get our garbage disposal replaced. Randy also gave me some extra magnets for my 2 year old and 4 year old-- my 2 year old son was super excited about that 🙂 Thanks again!
V L
17:01 17 Jan 20
I don’t doubt the expertise of this business, and would agree with professionalism and punctuality. However, when I called to schedule the appointment I already knew my issue. I had a bad cartridge in my shower, causing water not to come out of the faucet and shower head. I explained this when making the appointment. Technicians came out and confirmed the issue, I was prepared to have them repair it until they provided the quote of $568!!!! I said the part costs $40 and it’s takes 10-15 minutes to replace! I was beyond shocked and disappointed. The price included a $100 trip fee because they didn’t have the cartridge (yet they advertise “fully stocked trucks”). But even at $468, the price was still ridiculous considering the type of repair. If plumbers make $2000 an hour, I need to switch profession. They made $69 for basically confirming what I had already told them...I guess they are still winning. UPDATE 01/17/2020 - the owner responded to my original post, asking me to contact the office to discuss my experience. I contacted them this morning and spoke to Paul. I shared my thoughts on the pricing based on the nature of the repair and he appreciated the input and said they would review their rate sheets. He also offered to refund the $69 service fee, which was much appreciated! The responsiveness and open-minded attitude towards hearing me out really demonstrated their commitment to being respectful business owners, and shows pride in business ownership. Thank you, Paul, for your time and consideration!
Antonio Jackson
16:21 21 Dec 19
We've used Atomic Plumbing a few times for jobs around the house. Each time the technicians have been professional and the quality of work has been great. The last job was performed by Justin Ricker and Scott Perkins. Justin did a job for us before and his professionalism left a good impression on us. It was indeed a pleasure to see that Scott had the same qualities. As long as Atomic employ young men like them they will continue to have a loyal customer.
Karen DeAngelis
02:00 07 Jan 18
Record cold, snow still a hazard, but Atomic had someone out to fix a split pipe in no time. Don was great, took care of everything. Couldn't have asked for anyone more helpful and professional.
Karen DeAngelis
23:48 06 Jan 18
Record cold, snow still a hazard, but Atomic had someone out to fix a split pipe in no time. Don was great, took care of everything. Couldn't have asked for anyone more helpful and professional.
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