meet the service professionals on

team atomic

Jim Steinle

Jim Steinle

President / Owner

Paul Keane

Paul Keane

Operations / Service Manager

Beverly Summerfield

Beverly Summerfield

Office Manager

Sean Butterfield

Sean Butterfield

Warehouse Manager

Randy Creekmore

Randy Creekmore

Plumbing Technician

Scott McCants

Scott McCants

Plumbing Technician

Jimmy Powell

Jimmy Powell

Plumbing Technician

Jim Miller

Jim Miller

Plumbing Technician

Robert Rollings

Robert Rollings

Plumbing Technician

James Meyerhoff

James Meyerhoff

Plumbing Technician

Ryan Dean

Ryan Dean

Plumbing Technician

Sean Dyer

Sean Dyer

Plumbing Technician

Brian Herzing

Brian Herzing

Plumbing Technician

Don Richards

Don Richards

Plumbing Technician

Justin Ricker

Justin Ricker

Plumbing Technician

Justin Duke

Justin Duke

Plumbing Technician

Aron Gill

Aron Gill

Plumbing Technician

Scott Perkins

Scott Perkins

Plumbing Technician

Ryan Swindell

Ryan Swindell

Plumber’s Apprentice

Eric Toupin Jr.

Eric Toupin Jr.

Plumber’s Apprentice

David Rumohr

David Rumohr

Plumber’s Apprentice

Trey Archebelle

Trey Archebelle

Plumber’s Apprentice

John Gray

John Gray

Plumber’s Apprentice

Deanna Davis

Deanna Davis

Customer Service Rep

Jennie Newsome

Jennie Newsome

Dispatcher

Kelly Saunders

Kelly Saunders

Accounting Specialist

Kimberly Holland

Kimberly Holland

Customer Service Rep

Chelsea Raines

Chelsea Raines

Customer Service Rep

Meagan Roman

Meagan Roman

Customer Service Rep

Emergency Services Available 24 hours

Convenient appointment scheduling to put you at ease

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WHAT PEOPLE SAY

25,000 SATISFIED CUSTOMERS AND COUNTING

Impressed! Not to often you can find a contractor like this that checks all the boxes. I had a nasty sewer back up. Atomic arrived within a couple of hours of my call. Within 2 minutes Ryan determined the city lateral was the cause. He called the city and I kid you not, they were there with a big rig in 15 minutes and cleared the clog. Atomic wasn't going to charge me but while they were there I had them do a video sewer scan of the drain pipes through the house and to the street to inspect the condition of the pipes which were all good and gave me peace of mind. They DID NOT try to up sell me on bogus services and repairs. In fact the fee was surprisingly low for the value of their service. The whole experience was totally stress free and how it should be in a perfect world.I can't tell you the joy I felt working with such a trusting, competent, professional company. from the appointment with Chelsea, and the competent professional treatment from Ryan and Trey. Thank you from the bottom of my heart!
Dan Rogers
Dan Rogers
16:27 22 Nov 20
After realizing we had a blockage in our main line, we called Atomic after hours (9PM) and was graciously helped by Kimberly who was wonderful and provided guidance for calling the city as well as scheduling us an appointment first thing the next morning. Unfortunately, the blockage was on our end, but yet, fortunate enough Atomic was on their way to help. Brian showed up and identified where our sewer line was and also explained all possibilities. After discussing our options and the flat rate of service, Brian got to work and was able to successful snake our pipes and fix the issue. Very grateful to Atomic for a quick, stress-free and professional business. Thank you again.
Allissa Race
Allissa Race
19:25 02 Nov 20
Mr. Ryan/ the technician did a excellent job. He was on time, he repair everything that I mention to him. I'm satisfied with with performance. We would love to have him again if I have any plumbing problem. I would recommend to my neighbor. Well done job.
Henry Wilson
Henry Wilson
23:28 21 Sep 20
My water heater began leaking on a Saturday morning. I called Atomic and Ryan was there to fix it by early afternoon. He was professional, personable and a skilled plumber. I was impressed by the response time and the friendly manner of the staff. The customer service from the call taker Kim was outstanding too. This family owned company will be the first ones I call if I need plumbing assistance in the future.
Kathy Williams
Kathy Williams
01:55 14 Sep 20
Hi All,Atomic Plumbing is the absolute best pluming company I have had do work for us.They have done great work for us over the years, and I will tell you not all plumbers are created the same.I am so happy with Don and the great work he did for us.You could call the home warranty..... but if you have a problem that needs to be resolved quickly call Atomic.They have also recommended great contractors. At this point if I have a problem not even related to plumbing I still call Atomic and they give great referrals to other contractors.Atomic Plumbing and your leadership, job well done, keep up the great work!!!!!!
Donald Thompkins
Donald Thompkins
16:28 31 Aug 20
Happy to finally get the problem, properly taken care of. Will call again if I ever need a plumber. Brian was great!
Rebecca O'Farrell
Rebecca O'Farrell
21:41 29 Aug 20
I’m putting my house on the market and needed a (very) quick fix to a drippy shower head. The reviews for Atomic Plumbing on the Nextdoor app were excellent, so I gave them a call. They were able to accommodate me very quickly and sent Ryan out to troubleshoot the problem. He was knowledgeable, he was fast, he was friendly, and after learning I was selling my house, he went above and beyond. He knows how to coax older plumbing fixtures into operating order (just call him the pipe whisperer), he knows the building code inside and out (he pointed out several issues a home inspector might incorrectly flag and armed me with documentation with which to counter) and he repaired several small problems I was unaware of - a big help when you want your home to be welcoming to new owners.The company is great to work with and Ryan is a Master Plumber who really embodies the title. They should really consider cloning him.
A Allen
A Allen
00:07 20 Aug 20
Technician James Meyerhoff, Jr provided stellar repair service at my residence rebuilding a shower fixture. He was professional, courteous and expeditious. He listened to my concerns, offered intelligent options and far exceeded my expectations while completing the requested work. I have been a customer of Atomic Plumbing and Drain Cleaning for many years and have always been thoroughly satisfied with their service. Kudos to James🙂👍
Charles Butler
Charles Butler
18:35 13 Aug 20
Based on various reviews and a number of references on the Next Door app, I decided to select Atomic Plumbing for the first time. The initial call to set up an appointment was easy and the representative explained the diagnostic fee and billing process clearly. For clarity, we had some plumbing repairs that didn't require same-day attention, so I was not off-put that we had a service call scheduled for the following week. One of our requests was to install a couple of new shower heads I ordered, which were expected to arrive before the service call. We also had a couple of slow-draining sinks and another sink that had low water pressure. The company's office staff were extremely communicative, sending emails the day I called to schedule an appointment, the day before service, and several emails the day of service. In addition, I received a call an hour into the 4-hour window to inform me of the status of the next available technician. Also, one of the emails I received before the technician's arrival included a picture and a short bio of the technician assigned to us. I have never received such outreach before by any contractors! The technician Robert had arrived within a couple of hours into the scheduled time. He was professional and possessed an even-keeled demeanor. He quickly assessed our needs and gave us the proposed quote. Each time he entered the house he made sure to put boot covers and a mask on, he asked us to check his repairs to ensure we were pleased, and he made sure to clean up the work areas before he left.I was satisfied with the service we received and would use Atomic Plumbing again and ask for Robert to be assigned to us.
Catherine Fruit
Catherine Fruit
21:08 14 Jul 20
I am thrilled with the service given by Atomic plumbing. I had a fairly complex hot water system which was failing. I got prompt attention with different options and prices. It was a pleasure to deal with someone who was knowledgable, smart, as well as courteous. They installed a tankless water heater in the most professional manner. They are so reliable. I Love Atomic Plumbing!
Lora Marin
Lora Marin
18:53 10 Jul 20
I left an original reviewing stating that the technician was professional, courteous and efficient. So efficient that he solved the problem with my bathroom faucet in just a few minutes. But I only gave 3 stars because I felt the price was too high. The next day I received a call from Atomic, asking about the service call. After describing the visit, Paul confirmed with the tech that indeed, it was a quick and easy repair. They wanted to insure that I was a satisfied customer, and gave me a credit for an additional 25% off. The job was done right and the price is reasonable, I'd be happy to call them again, if need be.
Laurie Lukeivic
Laurie Lukeivic
15:53 30 Jun 20
I had my home completely re-plumbed with new water and drain lines and install a new tankless hot water heater for 2 baths, laundry and a new kitchen. Sean and Zach did an outstanding job. They were both professional, knowledgeable and friendly. One thing that I noticed was that they both worked well together as a team. Great teamwork! Sean was very meticulous in his work not only for how it functioned but how it looked. They removed all exiting piping and daily left the job site spotless. I would highly recommend Atomic Plumbing and Drain Cleaning Corporation.Steve H
Rusty123
Rusty123
12:01 15 Jun 20
Great company. We dealt with another local company whose rates were astronomical and lead us in the wrong direction. Atomic Plumbing came out and they were fair and explained everything. They have been a huge help, The techs were great too. Very professional and honest. We could not be happier. I highly recommend them. Make Atomic your first call.....don't make the mistake we did!
Tiffany Sechrist
Tiffany Sechrist
20:39 23 Apr 20
I just want to say that Justin Duke was the best! Not only did he fix the requested items but he fixed additional requested items once he arrived. He was very professional, kind, courteous and willing to do whatever I needed without hesitation. Everything he did looked great, works great, and I just appreciate his professionalism, knowledge, and dedication to the task at hand. He is truly an asset and positive reflection to and of your company and I will continue to refer to your company for all my plumbing needs because of his work, attitude, professionalism, and skill. Thanks Justin for all you did.
Jeff Radford
Jeff Radford
00:43 03 Apr 20
We called Atomic as our landlords were taking a bit to have a quote sent to us for our slow kitchen drain. Atomic quoted someone to come out between 12-5 the dame day we called. We got a call back letting us know a tech was on their way and Sean D. showed up. Sean was super nice and friendly upon arrival and the entire time he worked on our sink. He asked what happened so far and was not frustrated that I wasn't able to provide him with details as my significant other hadn't filled me in on what had happened with the sink. So, Sean took time to see what was going on so he could work on it.While Sean was here, I learned a lot about all the ways that people come and fix things. I appreciated being told what the possibilities were for how things could get fixed if there was a worst case scenario and how he would handle it. All in all, Sean's customer service skills are top notch and if we have another issue, I hope everyone at Atomic is the same if we don't get him again. He let us know that the drain issue is common because of the exit plug on the outside of the house and that was good knowledge to have in general. Out service with Sean was quick, informative, but he definitely paid attention to detail and now our kitchen sink drain is working as it should. Very happy customers!
Ciara Clements
Ciara Clements
21:51 30 Mar 20
I’ve always heard great things about you guys ever since I was first stationed here in 2011. When my laundry room drain flooded I knew who to call. Aron came out got right to business and made sure everything was 100% good and to my satisfaction before he left. My husband and I are a military family so it’s hard to find professionals to trust and Aron 100% took care of the issue in record time and was super knowledgeable. I also really appreciate the Megan reaching out to make sure I knew when he was heading out and to follow up with us afterwards. It shows how much integrity a company has because we know you care! Thanks guys!
Audrey Roller
Audrey Roller
19:05 19 Mar 20
This was our first experience with Atomic. From our initial call, to the follow-up communications, to the arrival of our technician was great. Our technician, Ryan D. was top notch! He evaluated the situation; presented to us his plans for repair, and completed the repairs in a timely and professional manner. He didn't seem to mind my husband looking over his shoulder while he was working, and explained what he was doing as the work progressed. The work area was spotless when he completed the job! For the amount of work that was done, we thought the price was fair. We will definitely be requesting Ryan on any future plumbing repairs. Thank you Atomic and Ryan for a job well done!
Rebecca Reamey
Rebecca Reamey
22:08 05 Mar 20
Atomic Plumbing is amazing. I have used them twice in the last year. Both times I had bad pipes leaking in the garage. Justin R. was the technician to come both times. He was quick in arriving which is helpful when water is going everywhere. He is very professional and explained everything to me while fixing everything in a timely manner. I also want to give praise to the ladies in the office. They were very nice and helpful each time I called. Highly recommend Atomic Plumbing and Justin R.
Renee Church
Renee Church
17:51 29 Feb 20
Randy C. was great! I had a window of 8am-noon and he was at my house before 830am. he was very professional and personable. I had been recommended to Atomic by some family friends, and I'm happy I went with them to get our garbage disposal replaced. Randy also gave me some extra magnets for my 2 year old and 4 year old-- my 2 year old son was super excited about that :) Thanks again!
Susanna Aikin-Wise
Susanna Aikin-Wise
21:09 20 Feb 20
I don’t doubt the expertise of this business, and would agree with professionalism and punctuality. However, when I called to schedule the appointment I already knew my issue. I had a bad cartridge in my shower, causing water not to come out of the faucet and shower head. I explained this when making the appointment. Technicians came out and confirmed the issue, I was prepared to have them repair it until they provided the quote of $568!!!! I said the part costs $40 and it’s takes 10-15 minutes to replace! I was beyond shocked and disappointed. The price included a $100 trip fee because they didn’t have the cartridge (yet they advertise “fully stocked trucks”). But even at $468, the price was still ridiculous considering the type of repair. If plumbers make $2000 an hour, I need to switch profession. They made $69 for basically confirming what I had already told them...I guess they are still winning. UPDATE 01/17/2020 - the owner responded to my original post, asking me to contact the office to discuss my experience. I contacted them this morning and spoke to Paul. I shared my thoughts on the pricing based on the nature of the repair and he appreciated the input and said they would review their rate sheets. He also offered to refund the $69 service fee, which was much appreciated! The responsiveness and open-minded attitude towards hearing me out really demonstrated their commitment to being respectful business owners, and shows pride in business ownership. Thank you, Paul, for your time and consideration!
V L
V L
17:01 17 Jan 20
We've used Atomic Plumbing a few times for jobs around the house. Each time the technicians have been professional and the quality of work has been great. The last job was performed by Justin Ricker and Scott Perkins. Justin did a job for us before and his professionalism left a good impression on us. It was indeed a pleasure to see that Scott had the same qualities. As long as Atomic employ young men like them they will continue to have a loyal customer.
Antonio Jackson
Antonio Jackson
16:21 21 Dec 19
Record cold, snow still a hazard, but Atomic had someone out to fix a split pipe in no time. Don was great, took care of everything. Couldn't have asked for anyone more helpful and professional.
Karen DeAngelis
Karen DeAngelis
02:00 07 Jan 18
Record cold, snow still a hazard, but Atomic had someone out to fix a split pipe in no time. Don was great, took care of everything. Couldn't have asked for anyone more helpful and professional.
Karen DeAngelis
Karen DeAngelis
23:48 06 Jan 18

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