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Dr. Mr. Steinle,
I just want to tell you how pleased I am with the recent work your company did for us. You bought and delivered the new fixture for our kitchen as soon as we requested it and the work done to connect our sink was done in a professional, neat, efficient manner. I wish I could tell you the name of the technician, but I have forgotten and his signature on the work order is beyond me. Ha Ha.
The work was done on January 20th if that will help you to identify him.
He also was able to correct a malfunction in one of our bathrooms while he was here.
I think it is important to note that he was alone and did not have a helper because the weather that day was somewhat inclement and some people were unable to come to work. This in itself says a lot about this person. You are very fortunate to have such dedicated men working for you and it must be a pleasure for you. Please give our "thanks" again to him.
Lloyd and Jean Evans
Dear Jim,
Just wanted to provide you with a compliment for Scott, who came to our house to resolve an emergency plumbing problem Sunday evening. He worked diligently, pleasantly and would not complete his project until he was completely satisfied. This despite the fact that it got dark and was getting colder.
Even after that, he was able to look at another problem in our house and there will be some additional work, which we will be delighted to have you do.
Thanks again for having a company that provides such reliable, readily available and competent service.
Sincerely,
Steven J. Harwood
Dear Jim,
The Virginia Beach City Public Schools' Office of Technical and Career Education would like to thank Atomic Plumbing for the generous contribution for the Annual Technical and Career Education End-of-the-Year meeting and social. It was nice to honor our award winners at such a nice reception, only made possible by you.
Our office would not be able to conduct special projects if it were not for the support of local businesses like yours. The Virginia Beach Public schools are very fortunate to have such a generous community. Again, thank you for all of your support of Technical and Career Education and best wishes for a prosperous summer season.
Sincerely,
Denise Lawson
Dear Mr. Steinle,
Mr. Rob Shortt of Stockley's service recommended you and your company for a chronic problem of recurrent sewer backups, the most recent of which occurred Sunday morning. We called your company at 11am on Monday morning. Your receptionist was courteous and prompt - we had a service technician on site at 3:30 pm. By 3:30 the next day, our three main sewer problems were being back filled. I'm sure it is a permanent fix this time.
Your technician, Paul Keane, deserves special mention. What a bright, enthusiastic, positive young man he is! His attitude from the start was always: "Can do" and "will fix it right" — and he did. He and his co-workers worked very hard digging in packed clay to explore and repair our main line. Paul was very neat, considerate of our nearby trees, and cleaned up afterwards.
Mr. Steinle, I like the way you run your business, equip your clean trucks, and train your staff and technicians. But I hope you can realize what a prize you have with Paul Keane! Take good care of him, and he will bring you more regular customers - like my wife and me. Thanks to him, we will be future regular Atomic customers.
Sincerely,
Jack Scatarige
Dear Mr. Steinle:
On two occasions one of your plumbers — Paul Keane — has been to my home to make plumbing repairs. I would like to commend him for two jobs well done.
Your company must indeed be proud to have such a polite, efficient and professional young man working for you. Paul came in, went directly to the problem both times and not only resolved the problem, but was so tidy.
I am a Norfolk native, with two uncles who were plumbers. I cannot tell you how many times I have had other plumbing companies come to our home over the last 27 years to correct these same problems. It would clear up for a while and would be right back. You can understand why my husband and I are so pleased to finally have found a company like yours.
Please convey to Paul how very pleased my husband and I are with both his work and your company.
Sincerely,
Barbara Kingry
Virginia Beach, VA
Atomic Plumbing,
Thank you for your professional performance in our industry. Quality is attainable.
I recommended you to my mother-in-law and your people did a great job.
Thanks again,
Chuck Sandford
Norfolk, VA
Atomic Plumbing,
Give our thanks to Mike for a very professional job.
Carol Davis
Virginia Beach, VA
Atomic Plumbing,
Again you have sent professional, concerned plumbers to our house. Paul Keane was interested enough to go under the house to give a tentative estimate of the cost to replace the old pipes under the house. He found a serious leak and with the help of Lee, repaired the problem.
Given the condition of the existing pipes, we will be calling soon to have the rest of the old pipes replaced. Thank you so much for the excellent work your plumbers have done.
Sincerely,
Gloria Radford
Mr. Steinle,
By means of this note I would like to compliment you and Atomic Plumbing for the hard-working and courteous young men in your employment.
They were a delight to meet and their work was outstanding.
Please extend our thanks to Randy, Lee, Paul and their helpers. We are very satisfied with the work from your company.
Sincerely,
Margaret Redmon
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